Hello,
Is it possible to retrieve emails from the time that we lose internet connection? Is there a way to just store those emails first when the server losses internet connection and just resend it or reprocess it after internet goes back?
Thanks in advance.
Are you using exchange? Gmail? Google Apps? Office 365?
We are using yahoo mail sir, yahoo business mail.
If you are using Yahoo mail then you shouldn’t be missing any email.
Just open your email client and it should all be there
I think hes using Yahoo for outgoing mail. And there was an interruption between his app server and yahoo, when some messages were trying to be sent.
The best thing I can think of is have a local relay and setup rules to retry and it also will keep the history (queue).
Epicor -> Your Local Relay -> Yahoo SMTP and then when stuff happens you can more than likely configure your local relay to act accordingly, heck even have a secondary SMTP if Yahoo kicks the bucket, especially if its business critical like ACH Remitance Notices etc… you might want to have failovers etc…
Also if you have your own Relay then you can also debug it easier, for example I had someone who used their own IIS SMTP but GoDaddy rejected all their emails and Verizon because their SPF was wrong, but it would have been difficult to diagnose without having verbose logs.
For us those show up in the global alert error log. Would that also cover this scenario?
I have sql script that monitors the alertque table and emails IT if it has more than 10 alerts.