We come across this scenario from time to time: We have included a certain part on an assembly. The job goes into production, we buy the part and issue it to the job. Now we find out that the part is not the right part for the application and we need to try another type of part. Sometimes we throw a host of parts at a problem in the hopes something fixes it. So we kind of ETO at some level.
How do I transact the part we just returned? If I do a return to stock it leaves an open qty on the assembly. I can’t delete the part or reduce the qty from the assembly as there are already transactions against it from when I issued it.
The part that we used we can sometimes use on another job, sometimes we can return to vendor, often it disappears somewhere on a shelf untrackable by Epicor until someone tosses it.
We are looking at job receipt to salvage for those items that we can put on the shelf for future use. Not sure if that is the correct path though.
What is the best way to handle this scenario?