We’re in 10.2.600. A miscellaneous invoice was created for a deposit on a sales order, but it wasn’t tied to the sales order. We applied a receipt of payment for the invoice. Is there any way to get this reversed or somehow tied to the sales order?
from ar invoice entry, actions- cancellation
Posted and paid AR invoice cannot be cancelled (using epicor interface).
You could theoretically use a datafix to “re-open” the invoice but then the payment will still be linked with the now “open invoice” and this is messy.
You should do the following :
- credit note for the customer for the amount in the “wrong invoice”;
- deposit invoice for the sales order;
- post both of them;
- apply the credit note against the deposit invoice, eventually with a comment that this was done to fix wrongly booked misc invoice number