RMA Credit error

system · November 13, 2009, 11:50am

Nope.Â Some people have created BPMs to save the change log information when a record is deleted to get around this problem.Â And its not just for the part table, you will lose the change log for any record that is deleted from any table.

________________________________
From: Herby Dallard <hdallard@...>
To: vantage@yahoogroups.com
Sent: Fri, November 13, 2009 10:01:22 AM
Subject: RE: [Vantage] RMA Credit error

Â
Silly question but if you have audit (change) log enable for Part
Maintenance and you delete the part..is there anyway to find out who, when,
etc. deleted the part?

Thanks.

Best Regards,

Herby Dallard

Information Technology Engineer

Endicott Research Group

hdallard@ergpower. com

607-754-9187 ext. 3078

www.ergpower. com

_____

From: vantage@yahoogroups .com [mailto:vantage@yahoogroups .com] On Behalf Of
Brian W. Spolarich
Sent: Friday, November 13, 2009 8:49 AM
To: vantage@yahoogroups .com
Subject: RE: [Vantage] RMA Credit error

I'd look at the main appserver log. You'll undoubtedly see some messages
immediately upon clicking the button.

I use Baretail (www.baremetalsoft. com/baretail/ ) to watch log files
interactively. Its free, and essentially a Windows version of the hoary Unix
'tail' program. If I were troubleshooting this problem I'd log onto my
Vantage server, fire up Baretail to watch the end of the
MfgSys803.server. log, and then try the operation that is failing. You should
see something interesting in the log immediately if you're getting
'Unexpected errors'. My experience is these always generate something that
winds up in the main appserver log.

Usually its missing data that isn't being properly caught in the client,
perhaps because it is missing in setup. My finance folks see this when they
try to enter a $0 G/L transaction. The client lets you do it, but it blows
up on the server.

-bws

--
Brian W. Spolarich ~ Manager, Information Services ~ Advanced Photonix /
Picometrix
bspolarich@advanced <mailto:bspolarich% 40advancedphoton ix.com>
photonix.com ~ 734-864-5618 ~ www.advancedphotoni x.com

-----Original Message-----
From: vantage@yahoogroups <mailto:vantage% 40yahoogroups. com> .com
[mailto:vantage@ yahoogroups <mailto:vantage% 40yahoogroups. com> .com] On
Behalf Of Virginia
Sent: Friday, November 13, 2009 8:27 AM
To: vantage@yahoogroups <mailto:vantage% 40yahoogroups. com> .com
Subject: [Vantage] RMA Credit error

Testing 8.03.408 When I try to issue a Credit against an RMA, which has been
received, as soon as I click on the Add button at the bottom of the Credit
tab I receive the following error "Unexpected Error - See appserver logs."
When I look at the appserver logs, I'm not sure what I am supposed to be
looking for.

Is this a known problem?

Thanks,
Virginia Joseph
Deep Hole Specialists

------------ --------- --------- ------

Useful links for the Yahoo!Groups Vantage Board are: ( Note: You must have
already linked your email address to a yahoo id to enable access. )
(1) To access the Files Section of our Yahoo!Group for Report Builder and
Crystal Reports and other 'goodies', please goto: http://groups.
<http://groups. yahoo.com/ group/vantage/ files/>
yahoo.com/group/ vantage/files/ .
(2) To search through old msg's goto: http://groups.
<http://groups. yahoo.com/ group/vantage/ messages>
yahoo.com/group/ vantage/messages
(3) To view links to Vendors that provide Vantage services goto:
http://groups. <http://groups. yahoo.com/ group/vantage/ linksYahoo>
yahoo.com/group/ vantage/linksYah oo! Groups Links

[Non-text portions of this message have been removed]

[Non-text portions of this message have been removed]

system · November 13, 2009, 8:28am

Testing 8.03.408 When I try to issue a Credit against an RMA, which has been received, as soon as I click on the Add button at the bottom of the Credit tab I receive the following error "Unexpected Error - See appserver logs." When I look at the appserver logs, I'm not sure what I am supposed to be looking for.

Is this a known problem?

Thanks,
Virginia Joseph
Deep Hole Specialists

system · November 13, 2009, 8:49am

I'd look at the main appserver log. You'll undoubtedly see some messages immediately upon clicking the button.

I use Baretail (www.baremetalsoft.com/baretail/) to watch log files interactively. Its free, and essentially a Windows version of the hoary Unix 'tail' program. If I were troubleshooting this problem I'd log onto my Vantage server, fire up Baretail to watch the end of the MfgSys803.server.log, and then try the operation that is failing. You should see something interesting in the log immediately if you're getting 'Unexpected errors'. My experience is these always generate something that winds up in the main appserver log.

Usually its missing data that isn't being properly caught in the client, perhaps because it is missing in setup. My finance folks see this when they try to enter a $0 G/L transaction. The client lets you do it, but it blows up on the server.

-bws

--
Brian W. Spolarich ~ Manager, Information Services ~ Advanced Photonix / Picometrix
Â Â Â Â bspolarich@... ~ 734-864-5618 ~ www.advancedphotonix.com

-----Original Message-----
From: vantage@yahoogroups.com [mailto:vantage@yahoogroups.com] On Behalf Of Virginia
Sent: Friday, November 13, 2009 8:27 AM
To: vantage@yahoogroups.com
Subject: [Vantage] RMA Credit error

Testing 8.03.408 When I try to issue a Credit against an RMA, which has been received, as soon as I click on the Add button at the bottom of the Credit tab I receive the following error "Unexpected Error - See appserver logs." When I look at the appserver logs, I'm not sure what I am supposed to be looking for.

Is this a known problem?

Thanks,
Virginia Joseph
Deep Hole Specialists

------------------------------------

Useful links for the Yahoo!Groups Vantage Board are: ( Note: You must have already linked your email address to a yahoo id to enable access. )
(1) To access the Files Section of our Yahoo!Group for Report Builder and Crystal Reports and other 'goodies', please goto: http://groups.yahoo.com/group/vantage/files/.
(2) To search through old msg's goto: http://groups.yahoo.com/group/vantage/messages
(3) To view links to Vendors that provide Vantage services goto: http://groups.yahoo.com/group/vantage/linksYahoo! Groups Links

system · November 13, 2009, 9:55am

There is a one off fix for this. Give a call to support.

--- In vantage@yahoogroups.com, "Brian W. Spolarich " <bspolarich@...> wrote:
>
> I'd look at the main appserver log. You'll undoubtedly see some messages immediately upon clicking the button.
>
> I use Baretail (www.baremetalsoft.com/baretail/) to watch log files interactively. Its free, and essentially a Windows version of the hoary Unix 'tail' program. If I were troubleshooting this problem I'd log onto my Vantage server, fire up Baretail to watch the end of the MfgSys803.server.log, and then try the operation that is failing. You should see something interesting in the log immediately if you're getting 'Unexpected errors'. My experience is these always generate something that winds up in the main appserver log.
>
> Usually its missing data that isn't being properly caught in the client, perhaps because it is missing in setup. My finance folks see this when they try to enter a $0 G/L transaction. The client lets you do it, but it blows up on the server.
>
> -bws
>
> --
> Brian W. Spolarich ~ Manager, Information Services ~ Advanced Photonix / Picometrix
> Â Â Â Â bspolarich@... ~ 734-864-5618 ~ www.advancedphotonix.com
>
>
> -----Original Message-----
> From: vantage@yahoogroups.com [mailto:vantage@yahoogroups.com] On Behalf Of Virginia
> Sent: Friday, November 13, 2009 8:27 AM
> To: vantage@yahoogroups.com
> Subject: [Vantage] RMA Credit error
>
> Testing 8.03.408 When I try to issue a Credit against an RMA, which has been received, as soon as I click on the Add button at the bottom of the Credit tab I receive the following error "Unexpected Error - See appserver logs." When I look at the appserver logs, I'm not sure what I am supposed to be looking for.
>
> Is this a known problem?
>
> Thanks,
> Virginia Joseph
> Deep Hole Specialists
>
>
>
>
>
> ------------------------------------
>
> Useful links for the Yahoo!Groups Vantage Board are: ( Note: You must have already linked your email address to a yahoo id to enable access. )
> (1) To access the Files Section of our Yahoo!Group for Report Builder and Crystal Reports and other 'goodies', please goto: http://groups.yahoo.com/group/vantage/files/.
> (2) To search through old msg's goto: http://groups.yahoo.com/group/vantage/messages
> (3) To view links to Vendors that provide Vantage services goto: http://groups.yahoo.com/group/vantage/linksYahoo! Groups Links
>

system · November 13, 2009, 10:01am

Silly question but if you have audit (change) log enable for Part
Maintenance and you delete the part..is there anyway to find out who, when,
etc. deleted the part?

Thanks.

Best Regards,

Herby Dallard

Information Technology Engineer

Endicott Research Group

hdallard@...

607-754-9187 ext. 3078

www.ergpower.com

_____

From: vantage@yahoogroups.com [mailto:vantage@yahoogroups.com] On Behalf Of
Brian W. Spolarich
Sent: Friday, November 13, 2009 8:49 AM
To: vantage@yahoogroups.com
Subject: RE: [Vantage] RMA Credit error

I'd look at the main appserver log. You'll undoubtedly see some messages
immediately upon clicking the button.

I use Baretail (www.baremetalsoft.com/baretail/) to watch log files
interactively. Its free, and essentially a Windows version of the hoary Unix
'tail' program. If I were troubleshooting this problem I'd log onto my
Vantage server, fire up Baretail to watch the end of the
MfgSys803.server.log, and then try the operation that is failing. You should
see something interesting in the log immediately if you're getting
'Unexpected errors'. My experience is these always generate something that
winds up in the main appserver log.

Usually its missing data that isn't being properly caught in the client,
perhaps because it is missing in setup. My finance folks see this when they
try to enter a $0 G/L transaction. The client lets you do it, but it blows
up on the server.

-bws

--
Brian W. Spolarich ~ Manager, Information Services ~ Advanced Photonix /
Picometrix
bspolarich@advanced <mailto:bspolarich%40advancedphotonix.com>
photonix.com ~ 734-864-5618 ~ www.advancedphotonix.com

-----Original Message-----
From: vantage@yahoogroups <mailto:vantage%40yahoogroups.com> .com
[mailto:vantage@yahoogroups <mailto:vantage%40yahoogroups.com> .com] On
Behalf Of Virginia
Sent: Friday, November 13, 2009 8:27 AM
To: vantage@yahoogroups <mailto:vantage%40yahoogroups.com> .com
Subject: [Vantage] RMA Credit error

Testing 8.03.408 When I try to issue a Credit against an RMA, which has been
received, as soon as I click on the Add button at the bottom of the Credit
tab I receive the following error "Unexpected Error - See appserver logs."
When I look at the appserver logs, I'm not sure what I am supposed to be
looking for.

Is this a known problem?

Thanks,
Virginia Joseph
Deep Hole Specialists

------------------------------------

Useful links for the Yahoo!Groups Vantage Board are: ( Note: You must have
already linked your email address to a yahoo id to enable access. )
(1) To access the Files Section of our Yahoo!Group for Report Builder and
Crystal Reports and other 'goodies', please goto: http://groups.
<http://groups.yahoo.com/group/vantage/files/>
yahoo.com/group/vantage/files/.
(2) To search through old msg's goto: http://groups.
<http://groups.yahoo.com/group/vantage/messages>
yahoo.com/group/vantage/messages
(3) To view links to Vendors that provide Vantage services goto:
http://groups. <http://groups.yahoo.com/group/vantage/linksYahoo>
yahoo.com/group/vantage/linksYahoo! Groups Links

[Non-text portions of this message have been removed]