RMA Disposition Entry Comments issue

Hi all

I have an issue with RMA someone before me may have done a bpm or somthing else, So when someone comes to do an RMA Disposition Which used to work we get the error below. I just can not find what is making this error.

Any pointers would be great

Do you have access to the app server logs?

Is this a custom form by chance or base form?

I would try launching this in base mode if you can and performing what you are performing.

Ive been and checked with the Field help and there is no UD names so it looks like its not a custom job however i could be wrong.

Also you refer to base mode how would i do that?

And i can get the server logs if needed?

Cheers
D

Base mode can be selected by enabling Developer Mode. Then when opened you will be able to see customizations/personalization’s and be able to select base mode.