In RMA Processing, under the Details/Detail tab, the second group allows for specification of both an Invoice and a Line. Both have standard searches which are very rudimentary. Our Director of Customer Service has requested that we enhance the results displayed by the Line search to include the Part Number. Since I am not aware of a method to modify the standard search, I created a QuickSearch which would allow for a variety of search criteria and return the line number. Unfortunately, even with Base Default enabled, the QuickSearch is not used, only the base version. In fact, if you click on the QuickSearch tab on the search dialog, my QuickSearch does not show up. You literally have to do a right-click, Open With and choose it from there.
Any thought how I might approach this better?