Does anyone here use RMAs that are Multi-Site? If you do, do you filter the RMAs by site or just leave the landing page as is? I have been asked if it is possible as both my sites now use RMA processing and was just wondering if others did and how they did it?
Hi Daniel,
We use RMAs and are multi site. We do not filter the RMAs by site, just leaving the landing page as is. I may be wrong but I thought that the RMA header / detail were site independent until the receipt comes through, receiving the returned part to a particular site. Take a look at the tables, does rma header or detail contain the plant or site field? I have thought along the lines of customer could return the part to any plant regardless of what plant the RMA was entered under, but I may be wrong.
Nancy
I literally am digging into this right now and unfortunately we don’t “receive” anything back, but make the record as something to credit back. This is causing me headaches now because the plant on invchead is our main plant (where the credit memo invoice was created for the RMA), but it’s referencing a shipment that shipped out of California.
RMA’s plus accounting / g/l controls 
.. not my fave combination for certain!
I immediately was like, do plants have a GL segment?