RMA/repair serialized part

Hello, I was wondering what process you guys do when RMA with part has parent and child serialized. How do you break it out,fix the broken component part then and put it back together?

What was on the sales order, the parent and the child or just the parent. You would RMA the sold part. If only the internal part is being returned, create an RMA, create a new sales order (for the repair or replacement) and tie the RMA
to the sales order line.

Charlie Smith

CRS Consulting Svcs

(860) 919-1708


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