Thanks for the reference. We have been running 9.0B44 for some time
now, but still have this problem. Is migrating to Vantage
5.0/Progress 9.1 the answer?
--- In vantage@y..., penntool@a... wrote:
> The "ruddles error" shook some cobwebs loose and I remembered
reading
> something in the past, so I searched the group archives and found
the
> message (#517, thanks to Steve Sanders for this one). Here it is
for
> your reading pleasure.
I remember seeing a thread on this list regarding the Dr. Watson error
message below we are experiencing on our database server. At various times
throughout the day we have users who freeze up in Vantage or get totally
knocked out from their session. When this happens we get a Dr. Watson error
on the server. We are running Vantage v4.00.904 and Progress 9.0B latest
patch. Can anyone shed some light on this issue before they scoot off for
their Christmas holidays. Does anyone know why this happens? Any help would
be appreciated. Thanks.
I get the same thing and have not found a problem yet. It does seem to be
linked a little to if the user has been idle for a while first. It doesnt
seem to happen while someone is using it. I will occur (for us 95% of the
time anyway) after a user has left the terminal for a few minutes then
attempts to go back to work and their first action in Vantage generally
gives them this error. It doesnt do this to all of the people all of the
time, it just seems to be somewhat random. I have uninstalled and
reinstalled the client on more troublesome workstations and this seems to
help somewhat but it eventually comes back.
Any help on this is greatly appreciated. And for what its worth, I am glad
I am not the only one.
Jim MacMillan
System Administrator
Sales/Marketing
Scientific Dimensions
800-523-6180 jimmac@...
To give you a little background on THE RUDDLES ERROR. Ruddles is the name
of the Server for the Epicor uses to test Vantage on. I have encountered it
several times. Usually, it shows up on a WIN95 machine. Occurances usually
cease when the workstation is upgraded to NT. There could also be some
roots in general network efficiency. I have seen it occur on NT machines
also but not as often. Mainly what I've done is ensure positive network
connections and made sure that there were no extraineous programs running on
the workstation. I've searched the Epicor knowlege base but there are no
references to the THE RUDDLES ERROR. Epicor support hasn't provided a
solution. I suspect that the root cause may be external to vantage.
Intermitent, errors are the most difficult to solve.
Shirley Graver
Systems Administrator
Rubber Associates Inc.
Cleveland/Akron
[Non-text portions of this message have been removed]
And for what its worth, I am glad
I am not the only one.
Me too! Furthermore I agree with the machine being left idle
theory.
> -----Original Message-----
> From: Jim MacMillan [SMTP:jimmac@...]
> Sent: 22 December 2000 15:16
> To: vantage@egroups.com
> Subject: Re: [Vantage] RUDDLES error (Dr. Watson) on database
> server!
>
> I get the same thing and have not found a problem yet. It does seem
> to be
> linked a little to if the user has been idle for a while first. It
> doesnt
> seem to happen while someone is using it. I will occur (for us 95% of
> the
> time anyway) after a user has left the terminal for a few minutes then
> attempts to go back to work and their first action in Vantage
> generally
> gives them this error. It doesnt do this to all of the people all of
> the
> time, it just seems to be somewhat random. I have uninstalled and
> reinstalled the client on more troublesome workstations and this seems
> to
> help somewhat but it eventually comes back.
>
> Any help on this is greatly appreciated. And for what its worth, I am
> glad
> I am not the only one.
>
>
> Jim MacMillan
> System Administrator
> Sales/Marketing
> Scientific Dimensions
> 800-523-6180
> jimmac@...
>
>
>
> eGroups Sponsor
> Click Here!
> <http://rd.yahoo.com/M=102308.1038796.2731130.908943/D=egroupmail/S=17
> 00007183:N/A=466331/?http://features.yahoo.com/webceleb/carrey/>
>
>
> We no longer allow attachments to files. To access/share Report
> Files, please go to the following link:Â
> <http://www.egroups.com/files/vantage/>
> (Note:Â If this link does not work for you the first time you try it,
> go to www.egroups.com, login and be sure to save your password, choose
> My Groups, choose Vantage, then choose Files. If you save the
> password, the link above will work the next time you try it.)
>
Has anybody come up with more info or a solution to this problem? We
have had a rash of these errors lately that shut down the server,
such that we have to use ProControl to restart it. Is this problem
limited to version 4?
--- In vantage@y..., Jill Seath <JillSeath@w...> wrote:
> And for what its worth, I am glad
> I am not the only one.
>
> Me too! Furthermore I agree with the machine being left idle
> theory.
>
> > -----Original Message-----
> > From: Jim MacMillan [SMTP:jimmac@s...]
> > Sent: 22 December 2000 15:16
> > To: vantage@egroups.com
> > Subject: Re: [Vantage] RUDDLES error (Dr. Watson) on database
> > server!
> >
> > I get the same thing and have not found a problem yet. It does
seem
> > to be
> > linked a little to if the user has been idle for a while first.Â
It
> > doesnt
> > seem to happen while someone is using it. I will occur (for us
95% of
> > the
> > time anyway) after a user has left the terminal for a few minutes
then
> > attempts to go back to work and their first action in Vantage
> > generally
> > gives them this error. It doesnt do this to all of the people
all of
> > the
> > time, it just seems to be somewhat random. I have uninstalled and
> > reinstalled the client on more troublesome workstations and this
seems
> > to
> > help somewhat but it eventually comes back.
> >
> > Any help on this is greatly appreciated. And for what its worth,
I am
> > glad
> > I am not the only one.
> >
> >
> > Jim MacMillan
> > System Administrator
> > Sales/Marketing
> > Scientific Dimensions
> > 800-523-6180
> > jimmac@s...
> >
> >
> >
> > eGroups Sponsor
> > Click Here!
> >
<http://rd.yahoo.com/M=102308.1038796.2731130.908943/D=egroupmail/S=17
> > 00007183:N/A=466331/?http://features.yahoo.com/webceleb/carrey/>
> >
> >
> > We no longer allow attachments to files. To access/share Report
> > Files, please go to the following link:Â
> > <http://www.egroups.com/files/vantage/>
> > (Note:Â If this link does not work for you the first time you try
it,
> > go to www.egroups.com, login and be sure to save your password,
choose
> > My Groups, choose Vantage, then choose Files. If you save the
> > password, the link above will work the next time you try it.)
> >
The "ruddles error" shook some cobwebs loose and I remembered reading
something in the past, so I searched the group archives and found the
message (#517, thanks to Steve Sanders for this one). Here it is for
your reading pleasure.
"I'm sure the folks at Vantage Tech Support would LOVE to see this
one! NOT!
A number of early-adopters of v4.0 saw this error until Progress
issued a
patch. The problem here is that you HAVE the patch that fixed the
problem
for the rest of us! We were all using 9.0B23c and 9.0B29c was the
patch
that fixed it. There is a more current patch on the Progress web
site, but
it breaks Report Builder. A new patch (9.0B37) should be available
within
the next day or two at http://www.progress.com/patches/index.htm
<http://www.progress.com/patches/index.htm> . Of course, until Epicor
blesses it you play at your own risk!
BTW, we affectionately refer to this problem as the Ruddles error, as
\\ruddles <file://\\ruddles> is the name of a test server at
Progress and
nobody knows why (or is admitting to knowing why) it shows up in the
error
(see the first line of the drwatson error).
Good luck to you!
And may God have mercy on the rest of us so we don't all start
showing up
with this error again!!!!!!"