Anyone down?
Same issue for us-- currently unable to login
We had some SSO issues this morning, it was not an epicor issue.
No issues here yet - up with no degradation
As of 1:35pm US EDT, I am able to successfully login to 3 Public Cloud (DT) and 1 Gov Cloud customer environments.
That 504 error is the same one I saw the night of 7/24. Azure gateway error prevented users from connecting but the app server actually stayed up (as nightly scheduled jobs ran fine). Outage that night ran from about 830-845p ET until 1055p ET.
Got an email alert from Epicor at 855p ET that night
Incident New: Kinetic Americas - Service Unavailable
We are currently investigating an incident that is impacting a subset of customers in your region. We apologize for any inconvenience this may cause and are working to resolve the issue as quickly as possible. We will provide updates as we have them, and appreciate your patience while we work to resolve the issue.
I can get in via SSO azure and pull up order entry, see landing page, navigate to an order. Hopefully that helps people.
Epicor has acknowledged there is an issue:
We have detected an issue with the connection on the backend, it is under review now
No issues here
we are cloud, but are not down. Although we have been having issues all day when using CPQ. it has been taking longer than usual to go from CPQ to Quote Entry and is often giving us That error. When i look in the sever logs the error has been a timeout error. I would encourage you to look at the server logs for that correlation ID, but since you can’t get in at all, that advice won’t help.
We’ve been down for at least 1/2 hr now
It’s looking like it’s not total outage but just a… wait for it… small subset of customers. 
You beat me to it.
That’s kinda why I copied the 7/24 email verbatim. That 504 screen is the same one I got that night.
Not us!