Sales Connect Blank Title 61749

How about custom fields & scripts. Are they as easy to add as a
regular form?

--- In vantage@yahoogroups.com, Karl Dash <dashkarl@...> wrote:
>
> Mark,
> Maybe I was reading too deeply between the lines of your
response, but is Epicor Portal now required as a function of
Customer Connect? We purchased Customer Connect 1 1/2 yrs ago but
have not implemented it yet (I am the whole Vantage support staff).
>
> Thanks,
> -Karl-
>
> Mark Wonsil <mark_wonsil@...> wrote:
> > Is anyone out there using sales connect module? What
are your thoughts
> > on it? We are trying to decide wether we use act or salesforce
for
> > lead & contact managment or
> > purchase Sales Connect & use a customized call log & customer
entry.
>
> Once I get Sales/Customer Connect moving, we're going to test the
Epicor
> Portal/Service Connect/Outlook link. Vanilla CRM just doesn't
compare to
> Salesforce/SugarCRM/Act/Goldmine/etc.
>
> Mark W.
>
>
>
>
>
>
> ---------------------------------
> Be a better friend, newshound, and know-it-all with Yahoo!
Mobile. Try it now.
>
> [Non-text portions of this message have been removed]
>
Is anyone out there using sales connect module? What are your thoughts
on it? We are trying to decide wether we use act or salesforce for
lead & contact managment or
purchase Sales Connect & use a customized call log & customer entry.
> Is anyone out there using sales connect module? What are your thoughts
> on it? We are trying to decide wether we use act or salesforce for
> lead & contact managment or
> purchase Sales Connect & use a customized call log & customer entry.

Once I get Sales/Customer Connect moving, we're going to test the Epicor
Portal/Service Connect/Outlook link. Vanilla CRM just doesn't compare to
Salesforce/SugarCRM/Act/Goldmine/etc.

Mark W.
Mark,
Maybe I was reading too deeply between the lines of your response, but is Epicor Portal now required as a function of Customer Connect? We purchased Customer Connect 1 1/2 yrs ago but have not implemented it yet (I am the whole Vantage support staff).

Thanks,
-Karl-

Mark Wonsil <mark_wonsil@...> wrote:
> Is anyone out there using sales connect module? What are your thoughts
> on it? We are trying to decide wether we use act or salesforce for
> lead & contact managment or
> purchase Sales Connect & use a customized call log & customer entry.

Once I get Sales/Customer Connect moving, we're going to test the Epicor
Portal/Service Connect/Outlook link. Vanilla CRM just doesn't compare to
Salesforce/SugarCRM/Act/Goldmine/etc.

Mark W.






---------------------------------
Be a better friend, newshound, and know-it-all with Yahoo! Mobile. Try it now.

[Non-text portions of this message have been removed]
No it isn't Customer connect and sales connect don't touch service
connect or portal yet



From: vantage@yahoogroups.com [mailto:vantage@yahoogroups.com] On Behalf
Of Karl Dash
Sent: Friday, January 11, 2008 3:47 PM
To: vantage@yahoogroups.com
Subject: RE: [Vantage] Sales Connect



Mark,
Maybe I was reading too deeply between the lines of your response, but
is Epicor Portal now required as a function of Customer Connect? We
purchased Customer Connect 1 1/2 yrs ago but have not implemented it yet
(I am the whole Vantage support staff).

Thanks,
-Karl-

Mark Wonsil <mark_wonsil@... <mailto:mark_wonsil%40yahoo.com> >
wrote:
> Is anyone out there using sales connect module? What are your thoughts
> on it? We are trying to decide wether we use act or salesforce for
> lead & contact managment or
> purchase Sales Connect & use a customized call log & customer entry.

Once I get Sales/Customer Connect moving, we're going to test the Epicor
Portal/Service Connect/Outlook link. Vanilla CRM just doesn't compare to
Salesforce/SugarCRM/Act/Goldmine/etc.

Mark W.





[Non-text portions of this message have been removed]
> Maybe I was reading too deeply between the lines of your response, but is
> Epicor Portal now required as a function of Customer Connect? We purchased
> Customer Connect 1 1/2 yrs ago but have not implemented it yet (I am the
> whole Vantage support staff).

No they're completely different animals. The Portal uses ServiceConnect to
look "live" into your Vantage database. The Connect family of products use
WebSpeed/SonicMQ to sync to another database. This keeps the web pages up and
running in the event that you shut down your main Vantage transaction server.

I'm sure that Stephen is right. Portal is still fairly new and the web
services have had some shaky reviews on this group. But I am intrigued by the
Outlook integration once it's ready for prime-time.

Mark W.