we have been randomly experiencing issues with one customer svc group that frequently changes between sites to enter sales orders, create customer shipments etc. Randomly we have experienced Epicor behavior where it doesn’t seem to recognize that the user has changed from one site to another. I’ve had them close all open Epicor screens and even close and re-log in to Epicor and it still happens. It is starting to happen more frequently.
Has anyone else experienced or figured out why this might be happening?