Sales Orders/Quotes/Price Breaks

Yahoo Archive
1
If the issue in this thread of emails is SCR 6302, that SCR has been fixed
on the 5.20.322 patch which was released to the customer base around the end
of August. It should have also been released around that same time frame in
a 6.0 patch as well.

Tim

-----Original Message-----
From: Banaski, Frank [mailto:banaski@...]
Sent: Friday, September 26, 2003 7:44 AM
To: 'vantage@yahoogroups.com'
Subject: RE: [Vantage] Sales Orders/Quotes/Price Breaks

Hi Mary,
What release are you on? There is a bug in 5.2 and 6.0 when using price
break. If you go back into the order header and make a change the price on
the line will change back to the price on the part master. You can test
this out in your test area.

Good luck,


Frank


-----Original Message-----
From: Mary Horsey [mailto:mhorsey@...]
Sent: Thursday, September 25, 2003 3:37 PM
To: vantage@yahoogroups.com
Subject: RE: [Vantage] Sales Orders/Quotes/Price Breaks


We seem to be having a problem with sales orders that have quotes with price
breaks on certain quantities. The unit price will revert back to a higher
unit price sometimes. We can't seem to see any reason that it happens. We
find out when the customer calls and says that they were charged more than
we quoted. Is anyone else experiencing this problem?


Mary Horsey
HR Manager
Greene Rubber Company
20 Cross Street
Woburn, MA 01801
781-497-1851 (p)
781-937-9739 (f)





[Non-text portions of this message have been removed]



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Useful links for the Yahoo!Groups Vantage Board are: ( Note: You must have
already linked your email address to a yahoo id to enable access. )
(1) To access the Files Section of our Yahoo!Group for Report Builder and
Crystal Reports and other 'goodies', please goto:
http://groups.yahoo.com/group/vantage/files/.
(2) To search through old msg's goto:
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2
We seem to be having a problem with sales orders that have quotes with price
breaks on certain quantities. The unit price will revert back to a higher
unit price sometimes. We can't seem to see any reason that it happens. We
find out when the customer calls and says that they were charged more than
we quoted. Is anyone else experiencing this problem?


Mary Horsey
HR Manager
Greene Rubber Company
20 Cross Street
Woburn, MA 01801
781-497-1851 (p)
781-937-9739 (f)





[Non-text portions of this message have been removed]
3
It gives a warning before it does this, but it is a bug. We are on Vantage
5.2.317 and we have seen this warning, but you need to be careful to click
'no' to it. I have called it into tech support and it is a known bug.



[Non-text portions of this message have been removed]
4
I reported this back in March...Call Number 854296MPS, SCR6302. I was
told on June 16th that, "the pricing issue you are reporting on SCR6302
has been bumped up and should be fixed shortly"

We've had way too many invoicing errors as a result of this bug and
currently the only way around it is to make sure you click "NO", which
obviously doesn't work successfully.

Sincerely,
Judy Havlik
Plitek, L.L.C.
69 Rawls Road
Des Plaines, IL 60018
Fax: 847-827-6733
PH: 847-827-6680 x223
www.plitek.com

-----Original Message-----
From: sarah.vareschi@... [mailto:sarah.vareschi@...]

Sent: Thursday, September 25, 2003 2:41 PM
To: vantage@yahoogroups.com
Subject: RE: [Vantage] Sales Orders/Quotes/Price Breaks


It gives a warning before it does this, but it is a bug. We are on
Vantage
5.2.317 and we have seen this warning, but you need to be careful to
click
'no' to it. I have called it into tech support and it is a known bug.



[Non-text portions of this message have been removed]



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Useful links for the Yahoo!Groups Vantage Board are: ( Note: You must
have already linked your email address to a yahoo id to enable access. )
(1) To access the Files Section of our Yahoo!Group for Report Builder
and Crystal Reports and other 'goodies', please goto:
http://groups.yahoo.com/group/vantage/files/.
(2) To search through old msg's goto:
http://groups.yahoo.com/group/vantage/messages
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<http://docs.yahoo.com/info/terms/> .




[Non-text portions of this message have been removed]
5
Does it give a warning at sales order entry or invoice entry?


Mary Horsey
HR Manager
Greene Rubber Company
20 Cross Street
Woburn, MA 01801
781-497-1851 (p)
781-937-9739 (f)

-----Original Message-----
From: sarah.vareschi@... [mailto:sarah.vareschi@...]
Sent: Thursday, September 25, 2003 3:41 PM
To: vantage@yahoogroups.com
Subject: RE: [Vantage] Sales Orders/Quotes/Price Breaks


It gives a warning before it does this, but it is a bug. We are on Vantage
5.2.317 and we have seen this warning, but you need to be careful to click
'no' to it. I have called it into tech support and it is a known bug.



[Non-text portions of this message have been removed]



Yahoo! Groups Sponsor
ADVERTISEMENT
click here


Useful links for the Yahoo!Groups Vantage Board are: ( Note: You must have
already linked your email address to a yahoo id to enable access. )
(1) To access the Files Section of our Yahoo!Group for Report Builder and
Crystal Reports and other 'goodies', please goto:
http://groups.yahoo.com/group/vantage/files/.
(2) To search through old msg's goto:
http://groups.yahoo.com/group/vantage/messages
(3) To view links to Vendors that provide Vantage services goto:
http://groups.yahoo.com/group/vantage/links

Your use of Yahoo! Groups is subject to the Yahoo! Terms of Service.




[Non-text portions of this message have been removed]
6
Sales order entry. And, the warning occurs anytime anyone changes anything
on the SO line, related to price or not.



[Non-text portions of this message have been removed]
7
Hi Mary,
What release are you on? There is a bug in 5.2 and 6.0 when using price
break. If you go back into the order header and make a change the price on
the line will change back to the price on the part master. You can test
this out in your test area.

Good luck,


Frank


-----Original Message-----
From: Mary Horsey [mailto:mhorsey@...]
Sent: Thursday, September 25, 2003 3:37 PM
To: vantage@yahoogroups.com
Subject: RE: [Vantage] Sales Orders/Quotes/Price Breaks


We seem to be having a problem with sales orders that have quotes with price
breaks on certain quantities. The unit price will revert back to a higher
unit price sometimes. We can't seem to see any reason that it happens. We
find out when the customer calls and says that they were charged more than
we quoted. Is anyone else experiencing this problem?


Mary Horsey
HR Manager
Greene Rubber Company
20 Cross Street
Woburn, MA 01801
781-497-1851 (p)
781-937-9739 (f)





[Non-text portions of this message have been removed]



Useful links for the Yahoo!Groups Vantage Board are: ( Note: You must have
already linked your email address to a yahoo id to enable access. )
(1) To access the Files Section of our Yahoo!Group for Report Builder and
Crystal Reports and other 'goodies', please goto:
http://groups.yahoo.com/group/vantage/files/.
(2) To search through old msg's goto:
http://groups.yahoo.com/group/vantage/messages
(3) To view links to Vendors that provide Vantage services goto:
http://groups.yahoo.com/group/vantage/links

Your use of Yahoo! Groups is subject to http://docs.yahoo.com/info/terms/