Salesforce data sync to Epicor Kinetic

We are planning to implement Salesforce with bi-directional sync with Customers, Contacts and ShipTos with one way from epicor to salesforce for orders and quotes. We are on-prem and not in the cloud. Is anyone using the API to get this done without a middleware like Jitterbit? The middleware is cost prohibitive, so we are considering other options.
If anyone can provide a high level overview of what they have working, that would be amazingly helpful.

You can do this with automation studio although that also entails a cost for each connector.

We opted for automation studio.

  1. Are you working on premise or on the cloud?
  2. What do you spend for each connector?
  3. Would you be up for a quick phone call?

I’m not the dev who created it for our company, so I don’t have the nitty gritty details, but we’re using Azure Messaging Queue to sync bidirectionally with our Hubspot CRM. Not sure if there’s a significant cost to it, or it’s included in our company’s M365 subscriptions…

Also, Automation Studio wasn’t too expensive per connector, IIRC.

Thank you! I’ll ask some questions of our implementation team.

We used a combination of BAQs and Epicor functions to do this, but we did use Mulesoft as middleware.

It’s difficult to see how you could do this in a controlled fashion calling the SF api direct.

I would try and find some more budget to use some form of middleware - an out of control SF- Epicor interface could be more expensive than the middleware

Hello,

I am with Endowance Solutions and we are a strategic partner with Epicor. Our out of the box integration platform, Duet360 is offered by Epicor and is prebuilt with 16 objects integrated out of the box. Time to value is weeks versus month, and the standard implementation is fixed bid.

You can ask you CAM for more information and they can schedule a meeting to demo the product.

Bit of a late reply on this one, but we have a two-way integration with Magento for customers, contacts, orders etc that we built in E10 with a combination of Epicor functions, BAQ’s and BPM’s, using the Epicor REST API.

I don’t know much about the detail but the Magento developers used an open source middleware called NodeRed, which is licenced for commercial use, and its been working well for us for a few years now, and the developers like it.

It could be worth looking at if your comfortable using open source?

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Thank you Barry! I will look into that.

We did it with Epicor Functions and Data directives to push data to Salesforce and then have Salesforce push data to Kinetic via REST API

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