Scrapping (DMR) serialized part, but Epicor doesn't ask for Serial #. How is this possible?

I am wondering how it’s possible to scrap a serialized part without being asked for the serial number. This happens when using the “Inspection Processing Entry” screen. The problem is not consistent across all serialized parts – some require that the serial # be entered, and some don’t.

I watched a user input a transaction in “Inspection Processing” for an NCR on 42 pieces. She accepted 38 and moved 4 to DMR. The button for “Serial Number” did not activate (it was grayed out) even though the part is serialized. How could this happen? Thanks…

Hi, what is the status of the serial numbers in serial number maintenance?