Scroll bar missing from Customer Shipment Entry

Epicor ERP 10
1

Since doing a customisation on the Customer Entry screen (which made the screen longer), I noticed that there is no vertical scroll bar on that screen, so depending on user’s resolution / monitor sizes, they can not see the new fields on the bottom of the screen and have no way of “scrolling down”.

2

Check the properties on the form or panel for the scrillbar properties.

3

Thanks for your reponse.
I can’t find scrollbar properties on the Form.
On the Panel, the only option is “Auto scroll” which I have tries both True and False (but neither worked)

From Panel:
image

4

We have the same issue. I did a customization and everyone had the scroll bars.

They added hot keys and the scroll bars are gone.

Remove the hot keys and the scroll bars come back…

5

I have removed all personalisation but still no scroll bars.

6

Maybe someone has an answer or knows why that happens. Our people chose hot keys over scroll bars…

7

You can customize using the Dock control property to show the Scroll bar again or you can use the Copy To Excel feature to excel to check for hidden columns.

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using System.Windows.Forms;
EpiUltraGrid ultrLineShip;

ultrLineShip =  (EpiUltraGrid)this.csm.GetNativeControlReference("667fd59e-dc9b-4633-912d-ba8262fabf09");
		ultrLineShip.Dock = DockStyle.Fill;

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image1910×840 311 KB

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image1627×341 30.4 KB

Have a good day! :smiling_face_with_three_hearts: :smiling_face_with_three_hearts:

1 Like
8

Thanks for your reply.
The scroll bar is missing not on a grid, but on the main screen - the Customer shipment entry screen itself.
I have added some fields onto the bottom of the Header tab, but can not scroll down to see them.
Please see below a screen print of the screen and also the From properties available.

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image729×802 171 KB

1 Like
9

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image1093×789 141 KB

If so, check the headerDock1 property again.
after editing you have to turn off the screen and reopen customization
Have a good day! :smiling_face_with_three_hearts: :smiling_face_with_three_hearts:

10

Thanks for your detailed response.
I had already changed the headerDock1 “auto scroll” properties to true and to false and it hadn’t worked before, but I tried once again, flipping to false and then back to True and it seems to have worked! I wonder if it is to so with a certain order of events.
Thanks again!!!

1 Like