Select Summaries - Duplicated data within dashboards

We have multiple dashboards in which Users Select Summaries (most generally Sum) - Users then save their Layout - when they shut down and open their dashboard back up, the Select Summaries are still active, but they are duplicated, something behind the scenes has created a second Sum summary which is being added to the visual. The user has to click on Select Summary, un-check Sum and then click OK to remove the second Sum total.

Example:

Next Operation (Group by) Assembly (93) Items Prod.Qty Sum = 145.0000000, Next Op Est Hrs Sum = 39.99, Open Acct Value Sum = 37.989.79, Prod.Qty Sum = 145.0000000, Next Op Est Hrs Sum = 39.99, Open Acct Value Sum = 37.989.79

Has anyone seen this and if so, what caused it or better yet, how can we prevent this from happening?

I have,

Unfortunately, I don’t have the answer for that.

In my case, they seemed to be isolated incidents, so I didn’t investigate further.

Just seconding Brandon so you know you’re not alone. This duplication happens fairly consistently for us when grid summaries are saved to layout, and it has since E9.

If you can identify the method or property that creates the summaries, maybe you can clear and recreate them with a customization.

Thank you both, I appreciate the feedback - helps to know it’s not a centralized issue within our environment!