Thanks for the ideas. No, I don't have any other printers directly attached
to my PC. Yes, I can print the exact same RB report to several HP laser
printers and the correct number of copies prints. I can also print a Word
document (very skinny) to the Zebra and it too prints the correct number of
copies. Only the RB-Zebra combo does not work.
Zebra support said there was an issue with "collate" commands in some
printer drivers which would cause the printer to ignore copies BUT there is
no collate check box in the RB Print and if I purposely set collate in Word
it does print the right number of copies. So I gave up that.
Although I do have the driver for every printer in the company installed on
my abused PC they are all network shares on other PCs. But never the less I
do have HP drivers installed and if it is a driver conflict I suppose that
could explain it. Based on your experience I am going to install the Zebra
on a PC which has no other printer drivers on it and see what happens.
Also, my thanks to Mike England for some off-line suggestions.
-Todd C.
-----Original Message-----
From: jpmahala [mailto:john@...]
Sent: Tuesday, April 09, 2002 4:02 PM
To: vantage@yahoogroups.com
Subject: [Vantage] Re: [semi-OT] Zebra Label Printer - Multiple Copies
Todd,
First of all, do you have any other printers connected to the same
computer? (namely HP) I have seen HP print drivers take over the
ports on a computer and it has produced a similar problem to the one
you are describing.
Next, can you print out multiple tags onto a regular printer?
I have been able to print out sets of tags from Report Builder
(rather tricky to make work), and although I didn't send it to a
Zebra, I don't see why it wouldn't work.
Let me know what you find out and contact me if you have any other
questions.
John Mahala
KRB Machinery
to my PC. Yes, I can print the exact same RB report to several HP laser
printers and the correct number of copies prints. I can also print a Word
document (very skinny) to the Zebra and it too prints the correct number of
copies. Only the RB-Zebra combo does not work.
Zebra support said there was an issue with "collate" commands in some
printer drivers which would cause the printer to ignore copies BUT there is
no collate check box in the RB Print and if I purposely set collate in Word
it does print the right number of copies. So I gave up that.
Although I do have the driver for every printer in the company installed on
my abused PC they are all network shares on other PCs. But never the less I
do have HP drivers installed and if it is a driver conflict I suppose that
could explain it. Based on your experience I am going to install the Zebra
on a PC which has no other printer drivers on it and see what happens.
Also, my thanks to Mike England for some off-line suggestions.
-Todd C.
-----Original Message-----
From: jpmahala [mailto:john@...]
Sent: Tuesday, April 09, 2002 4:02 PM
To: vantage@yahoogroups.com
Subject: [Vantage] Re: [semi-OT] Zebra Label Printer - Multiple Copies
Todd,
First of all, do you have any other printers connected to the same
computer? (namely HP) I have seen HP print drivers take over the
ports on a computer and it has produced a similar problem to the one
you are describing.
Next, can you print out multiple tags onto a regular printer?
I have been able to print out sets of tags from Report Builder
(rather tricky to make work), and although I didn't send it to a
Zebra, I don't see why it wouldn't work.
Let me know what you find out and contact me if you have any other
questions.
John Mahala
KRB Machinery
--- In vantage@y..., Todd Caughey <caugheyt@h...> wrote:
> Not sure if this is a printer issue or RB or Vantage. I have new
Zebra Z4M
> label printer which I am printing labels from Report Builder on.
Works
> great except for not being able to print multiple copies. Either
set in the
> Print settings or in the Record Layout or from the copies field on
the
> Vantage report screen it won't do more than one label. Same label
report
> printed to a laser printer prints copies fine.
>
> I think it may be an issue with the Zebra printer. When the report
runs it
> displays "printing page X" and flashes 1 the right number of times
but only
> one label comes out. Anyone with experience with these printers
know of a
> setting that inhibits multiple copies? Or any communication issues
that
> might prevent multiple copies? Also, is the "Data -->" light
supposed to
> blink all the time? I thought it blinked only when receiving data.
>
> Thanks.
>
>
> [Non-text portions of this message have been removed]
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