Serial number base data type must be integer, character or mask


Hi all,
I released a job and then tried to assign Serial numbers.
Later i noticed that for some parts, Track Serial number accidentally set to false.
i have corrected it to True and Verified all Serial number Related fields in the part.
However, i am getting this error while assigning Serial numbers.

  • Serial number base data type must be integer, character or mask

Error coming from:

  • BO: SelectSerialNumbers
  • Method: GetNextSN
  • Field: SNBaseDataType

Any guidance would be appreciated.
Thanks in advance.

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Show the SN setup config on the part.

You should check the serial number configuration on the part at the Company level (Part Maintenance menu => Part tab => Detail tab => Track Serial Numbers checkbox and S/N Format button), then, if it’s still giving you errors, also check it at the Site level (Part Maintenance menu => Part tab => Sites tab => Detail tab => S/N Format button).

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