Serial number base data type must be integer, character or mask


Hi all,
I released a job and then tried to assign Serial numbers.
Later i noticed that for some parts, Track Serial number accidentally set to false.
i have corrected it to True and Verified all Serial number Related fields in the part.
However, i am getting this error while assigning Serial numbers.

  • Serial number base data type must be integer, character or mask

Error coming from:

  • BO: SelectSerialNumbers
  • Method: GetNextSN
  • Field: SNBaseDataType

Any guidance would be appreciated.
Thanks in advance.

Show the SN setup config on the part.

You should check the serial number configuration on the part at the Company level (Part Maintenance menu => Part tab => Detail tab => Track Serial Numbers checkbox and S/N Format button), then, if it’s still giving you errors, also check it at the Site level (Part Maintenance menu => Part tab => Sites tab => Detail tab => S/N Format button).