Jeanne,
The problems I described have been fixed in version 5.0 per Tim Ligas
but unfortunately for us that our still on 4.0. Putting a "." is a
work-around that I should not have to do, and make it very confusing to
track parts. Especially when you can not ship a purchased part with a
serial number correctly.
I agree with the ability to track s/n's when the ship and are received
is a great feature and would be very helpful if it worked correctly in
4.0.
I am hoping to go to 5.0 very soon. Unfortunately, it keeps getting
delayed.
Dina
Jeanne Weiler wrote:
Dina M. Hieber
Vamco International, Inc.
555 Epsilon Drive
Pittsburgh, PA 15238
(412) 963-7100 - phone
(412) 963-9511 - fax
www.vamcointernational.com
[Non-text portions of this message have been removed]
The problems I described have been fixed in version 5.0 per Tim Ligas
but unfortunately for us that our still on 4.0. Putting a "." is a
work-around that I should not have to do, and make it very confusing to
track parts. Especially when you can not ship a purchased part with a
serial number correctly.
I agree with the ability to track s/n's when the ship and are received
is a great feature and would be very helpful if it worked correctly in
4.0.
I am hoping to go to 5.0 very soon. Unfortunately, it keeps getting
delayed.
Dina
Jeanne Weiler wrote:
> I am in 5.0 and we have been using serial numbers since we were a 3.0ADVERTISEMENT
> beta
> site. For us it works very well, even when we have a part returned
> and we
> ship against the same serial numbers.
>
> The ability to track, when it was shipped, how often it has been
> returned,
> etc. is a great feature and saves lots and lots of search time.
>
> If I can be of assistance please email me off line.
>
> -----Original Message-----
> From: DODD, Jim [mailto:jimd@...]
> Sent: Wednesday, March 06, 2002 2:13 PM
> To: 'vantage@yahoogroups.com'
> Subject: RE: [Vantage] Serial Number Tracking
>
>
> Dina
>
> You have concisely identified our exact problems. We ship spare parts
> to
> customers and need to know the warranty period from our supplier as
> well. I
> am sorry to say we are still on version 3.0, but hope to upgrade soon!
>
> >From the information you have provided, I guess my concerns have to
> wait
> until we upgrade or do as Epicor has suggested.
>
> Thanks for the help.
>
> Jim Dodd
>
> -----Original Message-----
> From: Dina Hieber [mailto:dhieber@...]
> Sent: Wednesday, March 06, 2002 12:29 PM
> To: vantage@yahoogroups.com
> Subject: Re: [Vantage] Serial Number Tracking
>
>
> Jim,
>
> We are also using the serial number feature and have NOT been
> successful. We ship alot of purchased parts that we track serial
> numbers. These parts are spare parts to our customers or
> replacement
> parts. Version 4.0 has a bug that can not handle shipping
> purchased
> parts from inventory and track s/n's. What happens is when your
> shipper
> goes to ship the order, the s/n is not available for shipment. If
> they
> go to add it, when the ship the part the get an error the number
> already
> exist.
>
> I was told as a solution by epicor - was to delete the s/n from the
> master file, then readd it as time of shipment. To me this defeats
> the
> purpose of tracking s/n's. If I delete it, I do not know when I
> received the part from the vendor and when my warranty expires with
> them. - I believe this has been fixed in 5.10.102
>
> My other problem with the serial numbers is, you can not receive the
> same number back into inventory. If my customer returns a unit that
> is
> serialized I must change the serial number which is a possibly of
> loosing its history. The other problem with returning s/n's to
> stock
> is; we have a power supply assembly which includes three amplifiers.
> We have had on several occassions to take an amplifier from an
> assembly,
> which the inventory was already issued for, to send out to a
> customer.
> Since I can not receive the amp. back into inventory this is a problem
>
> for us.
>
> Sorry for rambling - I hope you can understand this. I am curious
> if
> anyone else is having these problems or are we doing something wrong
> procedural wise.
>
> Thanks,
> D-
>
> John Himebaugh wrote:
>
> > Jim,
> >
> > We are using the serial number feature and have been fairly
> > successful. We are using Vantage V 4.
> >
> > When our serialized purchased parts arrive, the number is entered
> when
> > the part is received / passed through inspection. Then the
> individual
> > parts are issued to the
> > appropriate job and the corresponding serial number is selected.
> >
> > Our manufactured parts are assigned a serial number when we receive
> > them to stock or ship from the job.
> >
> > Each part can have it's own serial number format so your purchased
> > numbers can be different than your manufactured numbers.
> >
> > We have had some confusion when we credit a part from the job as it
> is
> > not a one-step process.
> >
> > Before any job closes we print a production detail report to double
> > check that the correct serial numbers were issued.
> >
> > If you would like to talk to me directly you may call me at
> > 858.565.8400
> >
> >
> >
> >
> > "DODD, Jim" wrote:
> >
> > > We are confused as to how to get this feature to work within
> > Vantage. We
> > > have tried it twice and have had to shut it off.
> > >
> > > We want to track two types of serial numbers. First, for parts we
>
> > purchase
> > > and second, for parts we manufacture.
> > >
> > > The purchased parts come from our parent company with a serial
> > number
> > > already assigned. We would like to get that serial number into
> our
> > > inventory and then track it to our customers.
> > >
> > > The manufactured parts are assigned a serial number before we ship
>
> > it.
> > > Currently, we keep a log book of those serial numbers. We would
> > like
> > > Vantage to be the log.
> > >
> > > If anyone is using this feature, I would appreciate any insight
> > either on or
> > > off line.
> > >
> > > Thank you,
> > >
> > > Jim Dodd
> > > la Calhène, Inc.
> > > Director, Admin & Finance
> > > jimd@...
> > > 320-358-0554
> > >
> > >
> > > Useful links for the Yahoo!Groups Vantage Board are: ( Note: You
> > must have already linked your email address to a yahoo id to enable
> > access. )
> > > (1) To access the Files Section of our Yahoo!Group for Report
> > Builder and Crystal Reports and other 'goodies', please goto:
> > http://groups.yahoo.com/group/vantage/files/.
> > > (2) To search through old msg's goto:
> > http://groups.yahoo.com/group/vantage/messages
> > > (3) To view links to Vendors that provide Vantage services goto:
> > http://groups.yahoo.com/group/vantage/links
> > >
> > > Your use of Yahoo! Groups is subject to
> > http://docs.yahoo.com/info/terms/
> >
> > --
> > John Himebaugh, MIS
> > InterOcean Systems, Inc.
> > 3540 Aero Court
> > San Diego, CA 92123
> > Voice: 858.565.8400
> > Fax: 858.268.9695
> >
> >
> >
> > Yahoo! Groups Sponsor
> ADVERTISEMENT
>
>
> >
> > Useful links for the Yahoo!Groups Vantage Board are: ( Note: You
> must
> > have already linked your email address to a yahoo id to enable
> access.
> > )
> > (1) To access the Files Section of our Yahoo!Group for Report
> Builder
> > and Crystal Reports and other 'goodies', please goto:
> > http://groups.yahoo.com/group/vantage/files/.
> > (2) To search through old msg's goto:
> > http://groups.yahoo.com/group/vantage/messages
> > (3) To view links to Vendors that provide Vantage services goto:
> > http://groups.yahoo.com/group/vantage/links
> >
> > Your use of Yahoo! Groups is subject to the Yahoo! Terms of Service.
>
> --
> Dina M. Hieber
> Vamco International, Inc.
> 555 Epsilon Drive
> Pittsburgh, PA 15238
> (412) 963-7100 - phone
> (412) 963-9511 - fax
>
> www.vamcointernational.com
>
>
>
> [Non-text portions of this message have been removed]
>
>
>
> Useful links for the Yahoo!Groups Vantage Board are: ( Note: You must
> have
> already linked your email address to a yahoo id to enable access. )
> (1) To access the Files Section of our Yahoo!Group for Report Builder
> and
> Crystal Reports and other 'goodies', please goto:
> http://groups.yahoo.com/group/vantage/files/.
> (2) To search through old msg's goto:
> http://groups.yahoo.com/group/vantage/messages
> (3) To view links to Vendors that provide Vantage services goto:
> http://groups.yahoo.com/group/vantage/links
>
> Your use of Yahoo! Groups is subject to
> http://docs.yahoo.com/info/terms/
>
>
>
> Useful links for the Yahoo!Groups Vantage Board are: ( Note: You must
> have
> already linked your email address to a yahoo id to enable access. )
> (1) To access the Files Section of our Yahoo!Group for Report Builder
> and
> Crystal Reports and other 'goodies', please goto:
> http://groups.yahoo.com/group/vantage/files/.
> (2) To search through old msg's goto:
> http://groups.yahoo.com/group/vantage/messages
> (3) To view links to Vendors that provide Vantage services goto:
> http://groups.yahoo.com/group/vantage/links
>
> Your use of Yahoo! Groups is subject to
> http://docs.yahoo.com/info/terms/
>
>
> Yahoo! Groups Sponsor
>--
> Useful links for the Yahoo!Groups Vantage Board are: ( Note: You must
> have already linked your email address to a yahoo id to enable access.
> )
> (1) To access the Files Section of our Yahoo!Group for Report Builder
> and Crystal Reports and other 'goodies', please goto:
> http://groups.yahoo.com/group/vantage/files/.
> (2) To search through old msg's goto:
> http://groups.yahoo.com/group/vantage/messages
> (3) To view links to Vendors that provide Vantage services goto:
> http://groups.yahoo.com/group/vantage/links
>
> Your use of Yahoo! Groups is subject to the Yahoo! Terms of Service.
Dina M. Hieber
Vamco International, Inc.
555 Epsilon Drive
Pittsburgh, PA 15238
(412) 963-7100 - phone
(412) 963-9511 - fax
www.vamcointernational.com
[Non-text portions of this message have been removed]