This is driving me crazy. We are running a Kinetic User with a dashboard in an assembly cell. All session time out settings are for 460 minutes. It continues to time out due to inactivity and I cannot understand why? Maybe it is dashboard related? I can logon, run the dashboard then 2 min later I get the boot.
Does anyone have any other ideas?
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Are you using azure ad for your logins?
Aaron - I don’t know what that is?
Shawn Spiewak
Plant Controller
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Do you log in using Microsoft Active Directory or Username/Password?
That is unusual… Do you have the dashboard set to auto refresh… I would have expected that would keep the session alive. Only other thing I could think of is if you have power management enabled on the network card (Ethernet or WIFI)…
We had to change the idle timeout by right clicking on the application server
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We are experiencing random log offs using AAD when not idle. Is there a known issue?
Increase the token timeout in Azure
Configurable Token Lifetimes - Microsoft identity platform | Microsoft Learn
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I believe @aosemwengie1 has had some problems with that.
Yeah it’s not right. My browser stays authorized for days. Epicior is the only problematic app. It’s like they are not renewing the access token using the refresh token which is the normal song n dance making it transparent. Instead they block an active user and force attended sign-in when access token expires. Lazy.
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Every day. No matter how many support tickets I enter and escalate there is zero traction whatsoever.
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