We use SharePoint online for all of our EpicorERP(10.2) attachments and are facing a cliff edge with basic auth depreciation on 1st May. I raised a support ticket and was advised that its just tough and we need to upgrade. Its not really practical for us as a medical device manufacturer with a fairly custom implementation, the validation work required alone is months and months of work, we’ve been through two upgrades before and they were massive projects > 1 year.
Has anyone else had any joy getting Epicor to patch an old version? I know we’re on an old version but all these rules about patching and sustaining support (and now on-prem sunset) have appeared AFTER we bought the system…as an SME our epicor maintenance is the single biggest line item on my IT budget by far. We’ve never really got much from Epicor in terms of support but now we’re feeling pretty cut loose to fend for ourselves.
Short of moving it all to file shares has anyone else on a legacy version had any bright ideas of how to manage this?
Of the two options, I have a feeling you would have less work to actually do the upgrade than to get epicor to patch 10.2. Specifically, which version of 10.2 are you on? I ask because 10.2.700 does support the API v2, and the lift to 10.2.700, if required, would have much lower burden than upgrading to v11 or v12.
Hmmm we are on 10.2.700.5, it definitely stopped working though because i had to re-enable basic auth in our o365 tenant but my understanding is that ability will go away on 1st May. Maybe im just looking in the wrong place for it or it needs to be enabled somewhere before its available in attachment type maintenance? Any tips would be very much appreciated!
If you upgrade to 2025.2.x, you can still run all the classic UI’s. While you’re on maintenance, it might be worth while to do get 8 versions newer, before ClassicUI goes away for good. Then consider if you’re still getting value from your software maintenance contract…
This doesn’t solve your immediate problem, but getting this one last upgrade in place before classic goes away could help future-proof your install for another 5+ years.
During the last few versions, most of Epicor’s focus has been on Kinetic anyway, so the major changes would have been done years ago, and bugs found and fixed.