We are on Vantage 8.03.408B and we often have trouble when entering the Ship Via on Sales Orders, PO Receipts, Miscellaneous Invoices, and possibly others. We upgraded from V 6.10.543 in February 2010, and have had trouble since then. If does not happen every time, but when it does, it takes a long time to correct it, and we usually cannot duplicate the correction. Recently, I was adding a new release to an existing SO and when I try to save, I get this error message regarding Web Description:
"Error! ShipViaCodeWebDesc cannot be null."
This particular Ship Via already has a ShipViaCodeWebDesc in the Ship Via file. If I change to any other Ship Via, I get the same error message. I don't think that we have this problem with Ship Via's that have been entered since we upgraded, but I wouldn't swear to that. We do not have the Shipping Module with the Manifest Information, but I have also noticed that I have not been able to add Web Descriptions to some of the existing Ship Via's, because I get this error message regarding Intrastat:
"Error! Intrastat is not available. Entry of data into the IStatCode field
is not allowed."
Â…and I am not only NOT trying to enter an Intrastat Code, but the field is actually grayed out.
If we go to the Ship Via Maintenance screen, I was able to add some of the Web Descriptions, but some would not let me, due to the "Intrastate Code" error listed above.
Has anyone else had this problem and know how to correct it?
Thanks, Cindy
"Error! ShipViaCodeWebDesc cannot be null."
This particular Ship Via already has a ShipViaCodeWebDesc in the Ship Via file. If I change to any other Ship Via, I get the same error message. I don't think that we have this problem with Ship Via's that have been entered since we upgraded, but I wouldn't swear to that. We do not have the Shipping Module with the Manifest Information, but I have also noticed that I have not been able to add Web Descriptions to some of the existing Ship Via's, because I get this error message regarding Intrastat:
"Error! Intrastat is not available. Entry of data into the IStatCode field
is not allowed."
Â…and I am not only NOT trying to enter an Intrastat Code, but the field is actually grayed out.
If we go to the Ship Via Maintenance screen, I was able to add some of the Web Descriptions, but some would not let me, due to the "Intrastate Code" error listed above.
Has anyone else had this problem and know how to correct it?
Thanks, Cindy