Shipping documentation method

I was just wondering if anyone can help me with a method of entering a
"simple" shipping documentation request. How do you enter a non-inventoried
part for return and create the documentation for our records and to send
with it? It was a repair part that was not correct. It was purchased with
a PO.

Our "old" system had a place to enter a record for anything that was
shipping out that didn't have a packslip. Gosh, I sound like one of our
more disgruntled, older users by even mentioning the "old" system!!!!

Thanks,

Darren Mann
Miller Products Co.