Shop Tracker Not Loading/Refreshing on Page Load (2025.1.10 - 12.0.100.10)

This is something that may have been going on for a while, but I’m not sure because I’m not in the app enough; so I’m not sure when it started, but it’s an odd behavior that I haven’t observed prior:

When opening Shop Tracker →

In the “Who is Not Here” or the “Who is Here” cards:

None of the data initially loads in the grids; in order to get it to show, the users have to either refresh multiple times (hit or miss) or, if they select “refresh grid” in the overflow or each card, this corrects the issue every time.

Is this happening to anybody else? I think I can have our dev. just program it to refresh each grid on load, but I wanted to check in here first.

When I was in these prior, I did not have that problem, but it’s been a little bit…

TIA

This is happening for us too in 2025.1.11. I’d put in a ticket with support before you attempt to fix their UI bug.

Epicor should start a bug bounty program…

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This particular module has no modifications from us so it’s just Epicor baked…

Epiusers would be high runners in the bounty for bugs… it’s all day for us. :slight_smile:

Ticket created; as always, I will keep you all updated.

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For those that care to track this annoyance: Epicor has recognized the bug and PRB0304247 has been created. Thanks @jgehling for confirming for me.

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Thank you @josephp ! Hopefully we all see this in the EpicCare problem repository!

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This PRB has been updated to be included with release 2025.2.1