Someone is doing Spring cleaning over at Epicor Ideas

Expired in two weeks!


Impressive to be both trending and expired.

I was poking around today after I got the notification that this one I voted for is a bug. Ironically, I actually agree for once that it’s an enhancement request, not a bug.

I’ll see if I can find any other trigger-happy Idea cancellations.

2 Likes

It’s easy enough to filter and sort them, like so. I didn’t really see any others, except that second one (“Service level…”).

It “expired” at 7 months (on 3/4/26) which is much faster than all of the other ones that got 10+ months to blossom…

And I wish I had seen it - I rather like the idea, ahem.

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Yeah, I wish I’d seen that one too

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I looked a little deeper, and the “expired” on the “service level” Idea is misleading. The admin explains why it was rejected:

But the first one I mentioned, it has no explanation beyond the expiration notice.

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Over the last two years I’ve been appending Ideas totals into an ord-mode table every once in a while.

There was a big clearout of the ‘submitted’ and ‘gauging interest’ populations in February. Looks like a one time event though. Other than a big pull from ‘submitted’ → ‘gauging interest’ last week, they’re just piling up untended like normal since.

Super frustrating when so many are retained because they were spammed to the board by an Epicor employee. Sometimes it’s just useless junk. Sometimes copy-pasting their literal task list introduced formatting snafus. Some are emails simply copied without taking a moment to clean up potentially sensitive information.

Ideas history is copied below. Yeah I know, none of these numbers add up to the total. It is a mystery.

Ideas history
|       date | total |  sub | gauging | dev | dup | nope |  exp | delivered |
|------------+-------+------+---------+-----+-----+------+------+-----------|
| 2024-03-29 |  5177 |  417 |    3069 | 128 | 140 |  111 | 1236 |       244 |
| 2024-04-08 |  5211 |  421 |    3098 | 128 | 141 |  112 | 1235 |       246 |
| 2024-04-16 |  5244 |  424 |    3124 | 128 | 141 |  113 | 1235 |       247 |
| 2024-05-01 |  5288 |  409 |    3130 | 114 | 146 |  113 | 1292 |       307 |
| 2024-05-07 |  5323 |  433 |    3141 | 114 | 146 |  113 | 1292 |       307 |
| 2024-06-07 |  5578 |  549 |    3272 | 112 | 151 |  115 | 1292 |       312 |
| 2024-06-28 |  5711 |  353 |    3466 | 117 | 158 |  122 | 1403 |       327 |
| 2024-09-06 |  6074 |  498 |    3600 | 120 | 168 |  129 | 1462 |       345 |
| 2024-10-28 |  6333 |  453 |    3750 | 126 | 173 |  136 | 1593 |       352 |
| 2024-11-20 |  6403 |  494 |    3738 | 123 | 180 |  139 | 1621 |       400 |
| 2025-01-03 | 11081 | 1565 |    6132 | 223 | 362 |  627 | 2029 |       548 |
| 2025-01-24 |  6603 |  506 |    3842 | 118 | 188 |  146 | 1690 |       435 |
| 2025-03-06 | 11410 | 1675 |    6029 | 234 | 371 |  640 | 2316 |       623 |
| 2025-03-25 | 11524 | 1704 |    6091 | 232 | 372 |  665 | 2315 |       626 |
| 2025-04-08 | 11612 | 1735 |    6143 | 234 | 372 |  667 | 2314 |       631 |
| 2025-05-02 | 11754 | 1727 |    6227 | 198 | 376 |  668 | 2411 |       669 |
| 2025-05-16 | 11849 | 1683 |    6332 | 199 | 379 |  699 | 2408 |       677 |
| 2025-05-23 | 11839 | 1671 |    6314 | 213 | 383 |  702 | 2407 |       708 |
| 2025-06-20 | 11980 | 1664 |    6453 | 213 | 389 |  708 | 2403 |       723 |
| 2025-08-08 | 12260 | 1538 |    5992 | 222 | 397 |  746 | 3213 |       741 |
| 2025-09-05 | 12491 | 1606 |    5929 | 231 | 401 |  762 | 3408 |       748 |
| 2025-10-09 | 12641 | 1583 |    6038 | 233 | 405 |  768 | 3458 |       748 |
| 2026-01-05 | 12918 | 1581 |    6189 | 182 | 416 |  778 | 3664 |       827 |
| 2026-01-30 | 12983 | 1590 |    6226 | 162 | 421 |  778 | 3698 |       862 |
| 2026-02-23 | 13077 | 1102 |    5859 | 162 | 424 |  781 | 4640 |       869 |
| 2026-02-25 | 13092 | 1092 |    5882 | 162 | 425 |  781 | 4641 |       869 |
| 2026-03-06 | 13110 |  936 |    6033 | 162 | 428 |  785 | 4649 |       876 |
2 Likes

Why couldn’t the admin create the EpiCare case instead of having a customer spend time submitting a bug report they now know about?

image

Gotta love it when we have to do their work!

8 Likes

Wow. Have to see it to understand.

Never give up hope! In the last 10 days, the ‘expired’ count was reduced by 1, and the ‘delivered’ count increased by 1.
This isn’t the first time that keeping notes has revealed Ideas dumpster diving. Version updates always correlate with a decrement of expired Ideas.

image

…This also identifies that there is no automated expiring process. Surely some would have crossed that edge in 10 days. Idea expiration is an artisinally handcrafted process.

1 Like

Refrigerator Geico GIF by Jess Stempel

2 Likes

meanwhile three I track changed recently to gauging interest:

AppStudio - Layout Pane DOM Tree

KIN-I-6534

Drag n Drop Layout editors are nice until they’re a drag. Sometimes components don’t drag sometimes they don’t drop. Sometimes it takes several tries to move components around.

A common UX to accompany this is a full DOM tree listing all containers and components in a nested fasion with move up / down capability at a minimum. The Layout Pane in App Studio would be a nice place to add this feature. Include, add/remove, drag n drop capabilties in the pane as a bonus.

Further, since there’s no tab order support in Kinetic, containers and location is the only way to control the tab order on a screen. Nested list format is a more certain visual control on tab order at design-time.

Default Dashboard BAQ Column Order Creation to BAQ format

KIN-I-6355

When creating a dashboard from a BAQ in application studio, the wizard should default to the column order found from the source BAQ instead of alphabetical order.

It is not intuitive when on an ALL view with the ranges also being displayed and adding a range without change the view will not filter the correct information.

When a particular View Option is selected then we should be able to intercept that using a client event.

Panel Card Grid View Options should expose Client Side Event

KIN-I-6082

When selecting a certain View Option that required a selection for a From or To range it would be nice to have these boxes show up automatically and stay hidden otherwise.

1 Like

Yes! There was an old ad for Chili’s or “any chain restaurant” that bragged about their sandwiches were made one at a time, by a person… a model of inefficiency (paraphrased). I thought that was a well-done (pun?) jab at fast food.

Made, removed from the Sysco packaging and microwaved, potato, potahtoe. :stuck_out_tongue:

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Ha, I didn’t say I believed it, just that the marketing was excellent.

Subway has sandwich artists. :face_with_raised_eyebrow:

Agreed…

But FYI the “Guided setup” does it right. (Not the new-app wizard though.)

1 Like