SSRS Report Errors - Job Pick List - How to set ssrs settings?

Epicor ERP 10
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1

When trying to use client printer the report exits with either one of the following error messages, it has a customization but it’s only adding jobs to the filter when the value in parameter isn’t empty. If I do a new customization it works but shows a different dialog box.

When i try on my test environment I got this dialog message.
image

In production with a new customization without code I get the following message, I also get several error messages saying my printers doesn’t exist so I removed them , those printers weren’t set as my default.
image

What settings should I have , is it epicor or mainly windows? Maybe it is the drivers of the printers?

Thanks a lot in advance

Exception caught in: System.Drawing

Error Detail

============

Message: The remote procedure call failed

Program: System.Drawing.dll

Method: GetHdevmodeInternal

Client Stack Trace

==================

at System.Drawing.Printing.PrinterSettings.GetHdevmodeInternal(String printer)

at System.Drawing.Printing.PrinterSettings.GetModeField(ModeField field, Int16 defaultValue, IntPtr modeHandle)

at System.Drawing.Printing.PrinterSettings.get_Collate()

at Ice.Lib.Report.ClientPrinterManager.FillClientPrinters(PrintersDataTable printersTable, PrinterPaperSourcesDataTable paperSourcesTable, PrinterPaperSizeDataTable paperSizesTable)

at Ice.Lib.Report.SSRSDialogPropertiesManager.resetMode(String companyId, Int32 styleNum, String reportID)

at Ice.Lib.Framework.EpiReportTransaction.setPrinterOptionsSSRS(String reportID, Int32 styleNum, PrinterDialogMode mode, Boolean initializeSettings)

Application Error

Exception caught in: System.Drawing

Error Detail

Message: Settings to access printer ‘Fax’ are not valid.
Program: System.Drawing.dll
Method: GetHdevmodeInternal

Client Stack Trace

at System.Drawing.Printing.PrinterSettings.GetHdevmodeInternal(String printer)
at System.Drawing.Printing.PrinterSettings.GetHdevmodeInternal()
at System.Drawing.Printing.PrinterSettings.GetHdevmode()
at System.Drawing.Printing.PageSettings.get_PrinterResolution()
at Ice.Lib.Report.ClientPrinterManager.FillClientPrinters(PrintersDataTable printersTable, PrinterPaperSourcesDataTable paperSourcesTable, PrinterPaperSizeDataTable paperSizesTable)
at Ice.Lib.Report.SSRSDialogPropertiesManager.resetMode(String companyId, Int32 styleNum, String reportID)
at Ice.Lib.Framework.EpiReportTransaction.setPrinterOptionsSSRS(String reportID, Int32 styleNum, PrinterDialogMode mode, Boolean initializeSettings)

2

Jamie, did you ever get this figured out?

3

Hi Taylor, I couldn’t figure it out, sometimes it just happens , what I noticed is that sometimes users have printers that were disconnected and no longer in use (on the printer server) and once I removed them completely from the client it start working.

Thanks

1 Like
4

Thanks for taking the time to respond.

1 Like
5

Anytime I hope it helps :slight_smile: