Stage ship confirm entry error

Kinetic ERP
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1

Hello, we are trying to stage ship confirm orders and are getting this error. we have checked the dates on all the master packs, customer packs and they are all today.

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we have only just started to use master pack and i am the master pack numbers are the same as customer pack numbers we shipped on 1/9/2018. and those are all shipped. there are some MP that have worked even though there are customer packs with the same numbers.

any ideas?

2

Change the ship date on your pack to today. Or, you have to adjust the earliest apply date system wide to before 1/9/2018

3

it already is, all the dates on the master pack and the customer pack are already today

4

so i have managed to stage ship confirm these master packs by going back into the classic screen and doing it from there… i have opened a case with epicCare