Statement 12 is processed by another


We need your all assistance due issue ‘statement 12 access by another user’ but there was no user open for this group

Can that user log into the bank statement and the close?

No, user cannot login for this statement and the close after this error

Sounds like a support call. If this is not the live environment and you have SQL access, you can clear the BankBatch.ActiveUserID…

At least in 10.2.100, there is this command you might try: