We purchased Vantage 2.70 in 1997, started using it in 1998. We had to have a lot of customization done on it before we could use
it. Every time DCD or Dataworks or Epicor came up with a new version of Vantage we were excited about it. We were thinking that the
bugs that we reported in a previous version would have been fixed, but unfortunately in many cases not only the bugs were not fixed
but new ones were introduced. Since we are always one version behind of the current one there are no current patches available for
us. Right now we are on 4.0 and going to upgrade to 5.1 soon. We had to ask custom programming to take new features introduced in
5.1 out to make it just like it was in 4.0 before we can use it.
In my opinion Epicor is doing a great job of introducing new modules and new features but it's doing a terrible job of assuring the
quality and functionality of them. At this point we are thinking dumping Vantage but not right away, may be not to renew the service
contract for a couple of years and purchase a new software with the savings unless we see some improvements in quality.
Mike Tonoyan / MIS Manager
All American Products Co.
1135 Aviation Place
San Fernando, CA 91340
USA
Tel.: 818-361-0059 Ext.: 246
Fax 818-898-2236
E-mail: miket@...
Web: www.allamericanproducts.com
it. Every time DCD or Dataworks or Epicor came up with a new version of Vantage we were excited about it. We were thinking that the
bugs that we reported in a previous version would have been fixed, but unfortunately in many cases not only the bugs were not fixed
but new ones were introduced. Since we are always one version behind of the current one there are no current patches available for
us. Right now we are on 4.0 and going to upgrade to 5.1 soon. We had to ask custom programming to take new features introduced in
5.1 out to make it just like it was in 4.0 before we can use it.
In my opinion Epicor is doing a great job of introducing new modules and new features but it's doing a terrible job of assuring the
quality and functionality of them. At this point we are thinking dumping Vantage but not right away, may be not to renew the service
contract for a couple of years and purchase a new software with the savings unless we see some improvements in quality.
Mike Tonoyan / MIS Manager
All American Products Co.
1135 Aviation Place
San Fernando, CA 91340
USA
Tel.: 818-361-0059 Ext.: 246
Fax 818-898-2236
E-mail: miket@...
Web: www.allamericanproducts.com
----- Original Message -----
From: <rreilly@...>
To: <vantage@yahoogroups.com>
Sent: Wednesday, February 12, 2003 2:12 PM
Subject: [Vantage] Stick with Vantage or Not
> We are a company that has been on Vantaqe for 4 years although it
> never quite fit our mode of doing things. We manufacture offshore
> cranes. Each crane we build it based on one of our models but have
> custom modifications to it per the customers sales order and we are
> having problems with the flexiblity of the bill of Material. We are
> also a large service shop which Vantage doesn't handle at all. We
> are still on version 3.0 and are in the position to do something
> about that. My question to the group if you had the choice would you
> stick with Vantage, upgrade and hope that the new upgraded version
> would take care of some of these things or would you bail out of
> vantage altogether. I have that choice right now. I can recommend
> to stay with Vantage or look for a new system.
>
>
> Thanks,
> Rhonda
>