I’m not sure as of which version it started happening but “System Monitor”, while the menu items were still in our system and enabled, do not show up in the menu at all. I found that simply changing their name made them appear again. I feel like I heard rumbling about this already and I just disregarded it, but it became a user problem today as that is how I have always trained them to get back to that. The tray icon is usually behind “the arrow” and anything there is generally lost to the void.
UPDATE Menu SET MenuDesc = 'System Monitor (Print/Process Status)' WHERE OptionType = 'I' AND MenuDesc LIKE 'System Monitor'
I just ran this to get them all to pop back. Anyone have any official documentation of this as an issue that I can link to my internal Jira ticket?
THANK YOU I have been trying to get that back for a year!!!
Here is the last update I got from support (yesterday):"With that said, I do see that development does have a ticket to put it back on the menu. I don’t see a target on that at the moment, but I will find out. "