Tax code on sales order

Kinetic ERP
1

Hello,
when I tried to add new tax code in Order Entry, it is greyed out in the File Menu.

Tax Liability and Tax type are set up already. Customer also assigned tax liability.
there is no tax exempt.
it is not using tax Connect. the tax type is using manually calculation.

any ideas?

thanks,

Eddy

2

Check product setup in Item master, whether it has relevant tax code assigned.
KR