This UI cannot be launched from Data Collection ERROR

I have an end user who goes into MES , issue material , then after they enter the job and the information loads they right click on the job to go to job entry and does not work. This use to work as of Friday 11-14-25 , thoughts?

Epic care is notating to me that they need to be using a full license but the MES user has been able to use this since November of 2024

Thoughts on how to fix this?