I have a Method Directive on Ice.BO.UD100.Update that assigns the sequential number to Key1and it checks for adds (your custom code). I also have some Data Directives that set the other Key2-5 fields. Two of the DD’s check for both Adds & Updates but I removed the update check and still was able to get the dups so don’t think that is it.
We are noticing doubling clicking Save fast returns dups - sometimes with the same Request No and other times two different numbers.
We are also seeing that using an external mouse vs the touchpad on laptop acts differently. We are getting dups when using touch pad cursor to select Save with only one click. Most of our users have desktop computers so suspect the double clicking at Save may be more of the cause but still testing.
This is very frustrating as this has been in place for a year and we just started having issues with dups at the end of August with the 2024.1.10 upgrade.