Unable to deserialize entity api error

Kinetic ERP
1

We are getting the error “Unable to deserialize entity”. Reading posts about this it seems like it is a data issue or a field issue.

My question is where can I find the Epicor.Api error logs? I’ve looked in event viewer and don’t see any specific API error logs.

2

To help the community provide the best answer, could you include as much of the information below as you can? Your question appears to be lacking some much needed context

  • Epicor Version
  • Deployment Type (Cloud, On Prem, 3rd Party Cloud etc)
  • The business problem you’re trying to solve
  • What you’ve already tried
  • Is this a Kinetic UX (Web) or Epicor Classic issue?
  • Is it related to a Method Directive, Data Directive, Function, BAQ, UBAQ, Configurator, etc.?
  • Any screenshots, error messages, or logs.
  • Any code you’ve written (or borrowed , make sure it is property formatted)
    ```
    code here
    ```
  • Steps to reproduce the issue

For tips on how to ask questions effectively, check out this guide:
Tips for Asking Questions on the Forum
clippy-hi

3

This specific message is usually OData default error when JSON you send is not correct. It does not go to appserver code at all.

1 Like