Unable to execute Vantage

Yahoo Archive
1
We've noticed the same problem in 8.03.405a; the client just quits
without warning before you can even do anything. Then it works on the
second try. It's happened on the server several times and Epicor
Support has yet to resolve the issue reported August 25. It hasn't
happened on our clients but very few people are testing 405a.

--- In vantage@yahoogroups.com, "Ken Long" <ken@...> wrote:
>
> I've been noticing more general Windows problems of that very
> description lately. It seems to be interactions between multiple
> programs. I can usually work around it by changing the order I load
> the programs. For instance, I can't start our old SBClient (Avante)
> if I have CoreFTP running first. Try loading the Vantage client
> first thing right after bootup. Might also check to see what might
> be autoloading on boot without your knowledge.
>
> Ken Long
> Lectrosonics, Inc.
>
>
> On 16 Sep 2008 at 14:30, charles06072006 wrote:
>
> > We have been using Version 8.03.405a for the last couple of
weeks.
> > Beginning yesterday we had 5 machines that were unable to start
> > Vantage. They are able to log on, the splash screen pops up and
then
> > the MFGSYS.EXE process ends. There are no error messages,
nothing in
> > the event logs or the server logs. I have used sysinternal's
process
> > monitor and compared the processes of a successful execution and
one
> > that is unsuccessful. This has been a lengthy process and has
not
> > revealed any secrets. The machines worked last Friday but failed
on
> > Monday. There is no indication of any updates, etc. that have
occured
> > on the machines since Friday.
> >
> > Has anyone else had the same problem? Is so, what did you do to
> > resolve the issue. Any help would be greatly appreciated. I do
> > believe it would be a wasted effort to call support.
> >
> > Charles Carden
> > IT Manager
> > Manitex, Inc.
>
2
We have been using Version 8.03.405a for the last couple of weeks.
Beginning yesterday we had 5 machines that were unable to start
Vantage. They are able to log on, the splash screen pops up and then
the MFGSYS.EXE process ends. There are no error messages, nothing in
the event logs or the server logs. I have used sysinternal's process
monitor and compared the processes of a successful execution and one
that is unsuccessful. This has been a lengthy process and has not
revealed any secrets. The machines worked last Friday but failed on
Monday. There is no indication of any updates, etc. that have occured
on the machines since Friday.

Has anyone else had the same problem? Is so, what did you do to
resolve the issue. Any help would be greatly appreciated. I do
believe it would be a wasted effort to call support.

Charles Carden
IT Manager
Manitex, Inc.
3
We are on 6.1, but we had the exact thing happen to us about 2 weeks
ago. Support told us to go to the OCX file and run INSTOCX.exe, reboot,
and then try again. It worked great. I'm not sure if you will have the
same luck with version 8.03.



Randall Lunsford



Excel Machinery, Ltd.

e-mail: rlunsf@...

Phone: (806) 350-1531

Fax: (806) 350-1531



From: vantage@yahoogroups.com [mailto:vantage@yahoogroups.com] On Behalf
Of charles06072006
Sent: Tuesday, September 16, 2008 9:31 AM
To: vantage@yahoogroups.com
Subject: [Vantage] Unable to execute Vantage



We have been using Version 8.03.405a for the last couple of weeks.
Beginning yesterday we had 5 machines that were unable to start
Vantage. They are able to log on, the splash screen pops up and then
the MFGSYS.EXE process ends. There are no error messages, nothing in
the event logs or the server logs. I have used sysinternal's process
monitor and compared the processes of a successful execution and one
that is unsuccessful. This has been a lengthy process and has not
revealed any secrets. The machines worked last Friday but failed on
Monday. There is no indication of any updates, etc. that have occured
on the machines since Friday.

Has anyone else had the same problem? Is so, what did you do to
resolve the issue. Any help would be greatly appreciated. I do
believe it would be a wasted effort to call support.

Charles Carden
IT Manager
Manitex, Inc.





[Non-text portions of this message have been removed]
4
Charles,

I am sure we had a similar problem a year or two back when we went
over a year end. It was in the very early days of running Vantage and
I think we had been messing around with the manager password during
the Christmas break, and we had not updated everything properly ( or
at least that was the conclusion Epicor came to ). I seem to remember
this caused a similar problem to the one you describe below...

I'm sorry I can't be more help, and I seem to recall Epicor gave me a
telling off for not changing the manager password in a controlled
manner...!

Not sure if it will help...

Best regards,

Nick

--- In vantage@yahoogroups.com, "charles06072006" <shadowcar1449@...>
wrote:
>
> We have been using Version 8.03.405a for the last couple of weeks.
> Beginning yesterday we had 5 machines that were unable to start
> Vantage. They are able to log on, the splash screen pops up and
then
> the MFGSYS.EXE process ends. There are no error messages, nothing
in
> the event logs or the server logs. I have used sysinternal's
process
> monitor and compared the processes of a successful execution and
one
> that is unsuccessful. This has been a lengthy process and has not
> revealed any secrets. The machines worked last Friday but failed
on
> Monday. There is no indication of any updates, etc. that have
occured
> on the machines since Friday.
>
> Has anyone else had the same problem? Is so, what did you do to
> resolve the issue. Any help would be greatly appreciated. I do
> believe it would be a wasted effort to call support.
>
> Charles Carden
> IT Manager
> Manitex, Inc.
>
5
I've been noticing more general Windows problems of that very
description lately. It seems to be interactions between multiple
programs. I can usually work around it by changing the order I load
the programs. For instance, I can't start our old SBClient (Avante)
if I have CoreFTP running first. Try loading the Vantage client
first thing right after bootup. Might also check to see what might
be autoloading on boot without your knowledge.

Ken Long
Lectrosonics, Inc.


On 16 Sep 2008 at 14:30, charles06072006 wrote:

> We have been using Version 8.03.405a for the last couple of weeks.
> Beginning yesterday we had 5 machines that were unable to start
> Vantage. They are able to log on, the splash screen pops up and then
> the MFGSYS.EXE process ends. There are no error messages, nothing in
> the event logs or the server logs. I have used sysinternal's process
> monitor and compared the processes of a successful execution and one
> that is unsuccessful. This has been a lengthy process and has not
> revealed any secrets. The machines worked last Friday but failed on
> Monday. There is no indication of any updates, etc. that have occured
> on the machines since Friday.
>
> Has anyone else had the same problem? Is so, what did you do to
> resolve the issue. Any help would be greatly appreciated. I do
> believe it would be a wasted effort to call support.
>
> Charles Carden
> IT Manager
> Manitex, Inc.