Unscheduled Cloud maintenance? CMP Refresh says so?

Is there any kind of maintenance or upgrades going on right now that I am not aware of?

I’m trying to do a db refresh in the CMP, but get:

image

The status page is all green.

I think 2026.100.9 Pilot goes out for on-cadence customers tomorrow…with go-live over the upcoming weekend.

Maybe its super secret maintenance?

Had the same thing trying to update to a newer version today. Seems any sort of CMP stuff is currently not usable

I will say that when this happened to me before, I was able to put in a support case and have cloud ops do the database restore for me (the old fashioned way), so you should be able to get them to do it if you don’t want to wait.

@Ernie beat me to it…is there a little-known codicil in our Epicor sales agreement?!

I put in a ticket to switch Updates from “Self Managed” to “Epicor Managed” and i am getting a “Validation Error”.

Put in a ticket and was told that Pilot is within a 48 hour window (tomorrow at 7:00 pm) and they freeze all updates and upgrades prior to the update.

I understand that for Pilot (because the 2026.100.9 is tomorrow) but I get the same error when i try to change our Live that does not get upgraded until this weekend.

For what i’t’s worth,

My 2 cents - DaveO

Parks And Recreation Lmlml GIF

Apparently they can’t differentiate or isolate very well.

I’m on flex 2. Nothing should affect me… but here we are.

They are just trying to plan for the eventuality that you beg to be put back on normal cadence because you found out about how great being on the bleeding… sorry leading edge is.

One system down event 5 years ago has been enough financial and emotional incentive to pay for flex forever.

How do I add 1000 likes to your post???!!!

You’re the admin lol.

All fun and games aside I think you can reach out to support to get your account setup correctly, so it isn’t limited based on standard cadence deployments.

During the last cadence upgrade I similarly upgraded our non-production environments prior to the forced upgrade through CMP and they still brought my environments down so I reached out and they fixed my setup. I can do anything (that I normally could) in CMP right now and I am a cadence customer (for now).