Upload file via Ice.BO.AttachmentSvc/UploadFileToDocTypeStorage

Kinetic ERP
1

I want to use below service in Automation Studio (Workato) to upload a file in GoogleStorage:

api/v1/Ice.BO.AttachmentSvc/UploadFileToDocTypeStorage

But I got the error:

{
“code”: 500,
“message”: “500 Internal Server Error”,
“body”: “Sorry! Something went wrong. Please contact your system administrator. Correlation Id: e4cdc7c2-7c8d-4e50-bdf7-d65f1a513d5e”,
“headers”: {
“cache_control”: “no-cache,no-store”,
“pragma”: “no-cache”,
“transfer_encoding”: “chunked”,
“content_type”: “text/plain”,
“expires”: “-1”,
“server”: “Microsoft-IIS/10.0”,
“date”: “Tue, 21 Feb 2023 09:57:01 GMT”
}
}
at line: 828

My input request is:

{
Action name: “Custom action”,
Method: “post”,
Request type: “json”,
Response type: “json”,
Path: “pi/v1/Ice.BO.AttachmentSvc/UploadFileToDocTypeStorage”,
Response body: “[{“name”:“returnObj”,“type”:“string”,“optional”:false,“control_type”:“text”,“label”:“Return obj”}]”,
Request body parameters:
{
Schema: “[{“name”:“docTypeID”,“type”:“string”,“optional”:false,“control_type”:“text”,“label”:“Doc type ID”},{“name”:“parentTable”,“type”:“string”,“optional”:false,“control_type”:“text”,“label”:“Parent table”},{“name”:“fileName”,“type”:“string”,“optional”:false,“control_type”:“text”,“label”:“File name”},{“name”:“data”,“type”:“string”,“optional”:false,“control_type”:“text”,“label”:“Data”},{“name”:“metadata”,“type”:“string”,“optional”:false,“control_type”:“text”,“label”:“Metadata”}]”,
Data:
{
Doc type ID: “Image_At”,
Parent table: “HDCase”,
File name: “crm_read_email-05.jpg”,
Data: “/9j/4AAQSkZJRgABAQEAYABgAAD…”,
Metadata: null
}
}
}

Has anyone seen this problem before?

2

what is the exact error in the server’s event viewer?
also, do these key names really contain spaces, or it is just formatting?
{
Doc type ID: “Image_At”,
Parent table: “HDCase”,
File name: “crm_read_email-05.jpg”,
Data: “/9j/4AAQSkZJRgABAQEAYABgAAD…”,
Metadata: null
}

3

Everything was correct and now the recipe works fine without any changes.

4

don’t access to server event viewer, and key names are correct it’s just label