Hi all,
Going live to E10 this weekend. Wish me luck! Question. I’ve been demonstrating to my end users various new items in E10 from E9 one being the ability to apply a theme. However, I have a few users that do not have the Theming tab in Options/Preferences. Where would this access be applied?
Thanks,
Chris
In the User Account Security
That setting only affects the Styling option on the Options menu:
Theme selection should still exist in Options - > Preferences
Note that the configsys file can specify a theme too.
Actually, I think the Configsys file gets updated when the user changes the theme through the UI.
None of this gives my user the Theming tab in preferences…
They don’t see the tab at all? Or is it just that all the controls on it are disabled?
And you are talking about the following window, right?
Correct. They see just General and Tabs. That’s it.
Modern or Classic Shell?
Classic
That is weird. All users? Just some users?
If just some, do they have anything in common (run via Terminal Services, in the same Security Group, access to all companies/sites, etc…)??
Just some users. I see nothing in common. Only one company and site also.
If user A doesn’t have the theme tab and user B does … does User B still have it if they run the client program on User A’s computer (while the computer is still logged into the network as user A) ? And vice versa?
I have the Theming tab and if log into Epicor as User A, they do not have the Theming tab…
Make a BAQ of the Userfile, displayomg all fields, then look for any patterns.
Beyound stuf like that I’d have to but in a call to Support
Just wondering if you managed to resolve this as we are experiencing the same thing
I have not as of yet. I will contact Epicor support once I work out other higher priority issues.
Ok, Thanks Chris.
I did log this issue with Epicor Support and the response was to amend the users SysConfig file, they had reports of this logged but seems like they didn’t investigate further due to the sysconfig
file having the ability to control the theme.
Tracy,
What needs to be changed in the sysconfig file? I question if this is a fix because if I login to Epicor on my computer as myself, I get the themes tab but if I login to Epicor as one of those users on my own computer, the themes tab is not available.
Thanks
Chris,
We have the same issue here, I can access this tab myself along with others but there are a lot that don’t see it.
The below element in the client sysconfig file can be edited to control the theme used.
We have made the decision not to change theme now, we don’t want to have to edit this on each users PC.
Hope this helps,
Tracy
We ran into the same issue, although we were unable to get the themes tab to display for some users we were able to set everyone’s theme in “User Account Security Maintenance”. Select all users (that you want to default), then go to the List tab, scroll over to the right and more fields will display then are actually on the options tab. “Office2007” (or whatever theme you want can be typed into the Theme ID for the user…
