Where can I find user manuals and/or are they even available to see what features we have access to?
I’m looking for:
Inventory Management
Purchasing Management
Production Scheduling
Shipping Scheduling/Management
Thank you,
Scott
Should be able to find documentation on EpicWeb:
1 Like
I got this error. Do we not have access to EpicWeb? Is there a URL someone could send me by chance?
System Information
==================
AppServer Connection: https://KDM-KINETIC.kdm.local/ERP11
Form Name: MenuForm
Customization Name:
Menu ID:
Software Version: 4.2.300.0
============
Application Error
Exception caught in: Ice.Lib.Help
Error Detail
============
##!Message:##! The help system is not configured correctly. This can happen when the .sysconfig file you used to launch the application is not configured correctly or the help URL is not specified in Company Maintenance.
##!Program:##! Ice.Lib.Help.dll
##!Method:##! SetUpDefaults
Client Stack Trace
==================
at Ice.Lib.Help.SetUpDefaults(Object session)
at Ice.Lib.UI.MenuForm.mainMenu_ToolClick(Object sender, ToolClickEventArgs e)
at Infragistics.Win.UltraWinToolbars.UltraToolbarsManager.OnToolClick(ToolClickEventArgs e)
at Infragistics.Win.UltraWinToolbars.UltraToolbarsManager.FireEvent(ToolbarEventIds id, EventArgs e)
at Infragistics.Win.UltraWinToolbars.ToolBase.OnToolClick()
at Infragistics.Win.UltraWinToolbars.ToolMenuItem.OnClick()
at Infragistics.Win.UltraWinToolbars.PopupMenuItemUIElement.DoClickProcessing(MouseEventArgs e)
at Infragistics.Win.UltraWinToolbars.PopupMenuItemUIElement.OnMouseUp(MouseEventArgs e)
at Infragistics.Win.TextUIElementBase.OnMouseUp(MouseEventArgs e)
at Infragistics.Win.ControlUIElementBase.ProcessMouseUpHelper(Object sender, MouseEventArgs e)
at Infragistics.Win.ControlUIElementBase.ProcessMouseUp(Object sender, MouseEventArgs e)
at Infragistics.Win.Utilities.ProcessEvent(Control control, ProcessEvent eventToProcess, EventArgs e)
at Infragistics.Win.UltraWinToolbars.PopupControlBase.OnMouseUp(MouseEventArgs e)
at System.Windows.Forms.Control.WmMouseUp(Message& m, MouseButtons button, Int32 clicks)
at System.Windows.Forms.Control.WndProc(Message& m)
at System.Windows.Forms.Control.ControlNativeWindow.OnMessage(Message& m)
at System.Windows.Forms.Control.ControlNativeWindow.WndProc(Message& m)
at System.Windows.Forms.NativeWindow.Callback(IntPtr hWnd, Int32 msg, IntPtr wparam, IntPtr lparam)
EpicWeb is just an Epicor Website with resources for customers, etc.
You do need credentials to sign-in. I would assume your consultant or CAM (Customer Account Manager) can provide this to you if they haven’t already.
It is just a website, maybe access it from a different computer. Also, in additional to the user guides are techinical guides, which I am finding more useful now. When we signed on both our consultants and epicor sent us credentials for the various sites.
Good luck!