Using Remote App for E10

mikef · November 9, 2018, 3:58pm

We are using an Android tablet for our material handlers. We want to use Remote Desktop for the Remote App. We shared the software but we receive an error:

Could not find file:
C;\Epicor\erp10.2client\config\default.sysconfig

We need the path to point to our on-prem:
C:\Epicor\ERP10.2Client\Client\Epicor.exe /config=EpicorERPTest.sysconfig

HELP!!!

Chris_Conn · November 9, 2018, 4:02pm

Just change your shortcut properties. Add the needed /config =yadada at the end of Target (note i use -config, same thing)

mikef · November 9, 2018, 4:03pm

Chris:

Where is this?

Chris_Conn · November 9, 2018, 4:04pm

Ah, I see, you arent using RDP (a desktop) you are actually using remote app. @tfenwick11 take it away

See #5

(update - actually looks like if you just have your shortcut on server setup properly, you can publish that)

tfenwick11 · November 9, 2018, 4:25pm

Our IT department has been utilizing “Work Resources” with our E10 software and its been extremely helpful when its come to upgrades as our Group Policy handles all of the permissions as to which users get shortcuts for certain apps of E10.

Could you provide a short outline of how you setup your work resources? I can see if I can rope in our main guy regarding our setup to help out.

mikef · November 9, 2018, 4:39pm

Hi Tyler.
What are work resources? We are implementing e10 so we don’t have some information.

oseanury · November 9, 2018, 8:54pm

Finally got into my E10 help account.

Mike was asking this question for me.

Here’s what I’ve done so far. I created the RD Server, and have published Epicor as a software for RemoteApp. I installed Remote Desktop app on the tablet, and confirm that it appears on the Apps tab for the Remote Desktop app. I was looking at the instructions on changing the program target, but I neglected to add that we are using WinServ 2016. The instructions were for 2008, and I’m unable to make the changes anyway.