Using the email option on a report form causes a Save PDF dialog to appear

This seems like a new issue for us.

If you opt to email a report (instead of printing or previewing it), the email sends just fine, but then a “Save as” dialog appear.

This happens for emailed reports that are scheduled too. The email goes out at the scheduled time. The next time I launch the client, the Save As dialog appears.

It’s definitely from the client program, as the save as window has the Epicor logo

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And selecting cancel in the Save As window yields

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Even though the email did go through.

  • This is independent of:

    • the report (User Log Session, SSRS, AR Invoice, etc…),
    • the type(built-in or BAQ),
    • the style (default or customized).
  • If the Report’s Output Format is PDF and the Email form’s Attachment type is PDF, then the email goes through and the Save as dialog pops up.

  • If the Report’s Output Format is Excel and the Email form’s Attachment type is Excel, then the email goes through and the Save as dialog does not pop up.

  • If the Report’s Output Format is PDF and the Email form’s Attachment type is Excel, then the email goes through and an E10 client error message pops up.
    image

Anyone every get this?

I just started getting this today…

Any word on what this was @ckrusen ?