Vantage 6.1 with Autovue Professional Software - Customer Servic

thx



Patrick Winter



From: vantage@yahoogroups.com [mailto:vantage@yahoogroups.com] On Behalf Of Steven Gotschall
Sent: Tuesday, August 03, 2010 10:30 AM
To: vantage@yahoogroups.com
Subject: Re: [Vantage] Vantage 6.1 with Autovue Professional Software - Customer Service and Technical Support





I don't know if it can read hyperlinks, but have you tried AutoDesk Design
Review? It can read DWF and DWG files and is free.

________________________________
From: "Winter, Patrick" <pjw@... <mailto:pjw%40specialtyscrew.com> >
To: vantage@yahoogroups.com <mailto:vantage%40yahoogroups.com>
Sent: Tue, August 3, 2010 10:09:58 AM
Subject: [Vantage] Vantage 6.1 with Autovue Professional Software - Customer
Service and Technical Support


All,

As noted I'm running Vantage 6.1 and using Autovue Professional to view
mostly Auto Cad drawings but also other tif's, etc...

With Cimmetry Systems bought out by Agile Technology then Agile being
acquired by Oracle I have lost contact with any good customer server and
technical support for this product. Does anyone have current contact
information for this software product?

Yes I have gone thru Oracles web site run around, also have dialed their
numbers listed been transferred 5 times and left voice messages but have
yet to get a response. My best guess is that the Oracle Beehive group is
somehow supposed to support the product.

I use the Autovue product to print drawings for my shop floor and also
use it to jump from layout drawings to tool specific drawings using
hyperlinks created in Auto Cad that Autovue Professional can read. If
you know of any good Auto Cad viewing product than can read hyperlinks
is I would also appreciate.

Any direction or comments would be appreciated.

Thanks in advance.

Patrick Winter

This e-mail and any attachments may contain confidential and
privileged information. If you are not the intended recipient,
please notify the sender immediately by return e-mail, delete this
e-mail and destroy any copies. Any dissemination or use of this
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This e-mail and any attachments may contain confidential and
privileged information. If you are not the intended recipient,
please notify the sender immediately by return e-mail, delete this
e-mail and destroy any copies. Any dissemination or use of this
information by a person other than the intended recipient is
unauthorized and may be illegal.


[Non-text portions of this message have been removed]
All,



As noted I'm running Vantage 6.1 and using Autovue Professional to view
mostly Auto Cad drawings but also other tif's, etc...

With Cimmetry Systems bought out by Agile Technology then Agile being
acquired by Oracle I have lost contact with any good customer server and
technical support for this product. Does anyone have current contact
information for this software product?



Yes I have gone thru Oracles web site run around, also have dialed their
numbers listed been transferred 5 times and left voice messages but have
yet to get a response. My best guess is that the Oracle Beehive group is
somehow supposed to support the product.



I use the Autovue product to print drawings for my shop floor and also
use it to jump from layout drawings to tool specific drawings using
hyperlinks created in Auto Cad that Autovue Professional can read. If
you know of any good Auto Cad viewing product than can read hyperlinks
is I would also appreciate.



Any direction or comments would be appreciated.



Thanks in advance.



Patrick Winter





This e-mail and any attachments may contain confidential and
privileged information. If you are not the intended recipient,
please notify the sender immediately by return e-mail, delete this
e-mail and destroy any copies. Any dissemination or use of this
information by a person other than the intended recipient is
unauthorized and may be illegal.

[Non-text portions of this message have been removed]
I don't know if it can read hyperlinks, but have you tried AutoDesk Design
Review? It can read DWF and DWG files and is free.




________________________________
From: "Winter, Patrick" <pjw@...>
To: vantage@yahoogroups.com
Sent: Tue, August 3, 2010 10:09:58 AM
Subject: [Vantage] Vantage 6.1 with Autovue Professional Software - Customer
Service and Technical Support

Â
All,

As noted I'm running Vantage 6.1 and using Autovue Professional to view
mostly Auto Cad drawings but also other tif's, etc...

With Cimmetry Systems bought out by Agile Technology then Agile being
acquired by Oracle I have lost contact with any good customer server and
technical support for this product. Does anyone have current contact
information for this software product?

Yes I have gone thru Oracles web site run around, also have dialed their
numbers listed been transferred 5 times and left voice messages but have
yet to get a response. My best guess is that the Oracle Beehive group is
somehow supposed to support the product.

I use the Autovue product to print drawings for my shop floor and also
use it to jump from layout drawings to tool specific drawings using
hyperlinks created in Auto Cad that Autovue Professional can read. If
you know of any good Auto Cad viewing product than can read hyperlinks
is I would also appreciate.

Any direction or comments would be appreciated.

Thanks in advance.

Patrick Winter

This e-mail and any attachments may contain confidential and
privileged information. If you are not the intended recipient,
please notify the sender immediately by return e-mail, delete this
e-mail and destroy any copies. Any dissemination or use of this
information by a person other than the intended recipient is
unauthorized and may be illegal.

[Non-text portions of this message have been removed]







[Non-text portions of this message have been removed]