Vantage 9.05 - No default bank account for A/R Credit Memo

Yahoo Archive
1
Just to follow up, it was in the setup in company configuration.  On the Modules -> Sales -> Order tab, there is a Default Bank Account under the "Credit Card Payments" section.  Apparently, this needs to be set to properly apply a credit memo to an invoice, even if it has nothing to do with credit cards. 

Kevin Simon
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We are on Epicor 9.05. When using the Apply Credit Memo on the A/R menu, we go through the steps of putting in a credit memo number, applying that to an invoice. When we post it, it goes to the review journal with an error "there is no appropriate default bank account". Â

There are two bank accounts set up in this company. This is a new company, the first time we've tried to apply a credit memo. However, when I go to the company that we've had in Epicor for 6 years, the bank account setup in the new company looks identical to that in the old company. The only place anywhere in Bank Account Maintenance where I see a place for default is on the AR Payment methods, and again - that's set with a default just as it is in the company we've been using for years.Â

Anybody have this issue before? I assume it's a setup issue somewhere.Â

Thanks.Â

Kevin Simon