Vantage lockups when printing a Crystal Report

Yahoo Archive
1
Just a idea I have used. I delete the temp files in a logon script. As users
login to the server the temp files for epicor are deleted.

-----Original Message-----
From: Andy Watts [mailto:andy@...]
Sent: Thursday, March 18, 2004 11:32 AM
To: vantage@yahoogroups.com
Subject: [Vantage] Vantage lockups when printing a Crystal Report

Martin, and others experiencing this problem,

I inserted the following commands in the AUTOEXEC.BAT on every machine that
runs Vantage client:

@Echo Cleaning up Vantage garbage...
deltree /Y c:\vntgwork >NUL
deltree /Y c:\windows\temp >NUL
mkdir c:\vntgwork >NUL
mkdir c:\windows\temp >NUL

As you can see, it simply deletes the VNTGWRK folder and the WINDOWS\TEMP,
thereby deleting their contents in one foul sweep, and recreates empty
folders. This cleared up 95% of all client lockups that we suffered while
attempting to print, since the folders are cleared of all those temp files
that seem to interfere with each other.

Hope this helps!



>> Message: 17
>> Date: Mon, 15 Mar 2004 17:18:28 -0000
>> From: "Martin Horton" <martinh@...>
>> Subject: Vantage lockups when printing a Crystal Report

>> Good afternoon all.

>> We're currently experiencing a lot of lockups when users try and print a
>> crystal report. The problem is not specific to one report nor is it
>> specific to what operating system the users are on and it doesn't happen
all
>> the time! When they try and print progress just stops responding and you
>> have to kill the application on the client. The reports themselves
aren't
>> corrupt as I can still edit them and save them without problem. If
anyone
>> has any ideas it would be much appreciated.

>> Thanks in advance.

>> Martin Horton


+++++++++++++++++++
Andy Watts

Ripley Engineering Ltd
Tel: 01256-473940
Fax: 01256-479991
www.ripley-eng.co.uk
+++++++++++++++++++



Useful links for the Yahoo!Groups Vantage Board are: ( Note: You must have
already linked your email address to a yahoo id to enable access. )
(1) To access the Files Section of our Yahoo!Group for Report Builder and
Crystal Reports and other 'goodies', please goto:
http://groups.yahoo.com/group/vantage/files/.
<http://groups.yahoo.com/group/vantage/files/>
(2) To search through old msg's goto:
http://groups.yahoo.com/group/vantage/messages
<http://groups.yahoo.com/group/vantage/messages>
(3) To view links to Vendors that provide Vantage services goto:
http://groups.yahoo.com/group/vantage/links
<http://groups.yahoo.com/group/vantage/links>



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[Non-text portions of this message have been removed]
2
Good afternoon all.

We're currently experiencing a lot of lockups when users try and print a
crystal report. The problem is not specific to one report nor is it
specific to what operating system the users are on and it doesn't happen all
the time! When they try and print progress just stops responding and you
have to kill the application on the client. The reports themselves aren't
corrupt as I can still edit them and save them without problem. If anyone
has any ideas it would be much appreciated.

Thanks in advance.

Martin Horton
Assistant Group IT Manager
PRD Holdings Ltd
DDI: 01902 639187
3
When I have had this it has always been printer driver related. Try adding the printer again to one user's PC but force driver to be something very generic and old such as for a HP laser to use LaserJet II. CR is validated against a very small set of printer drivers (4-5 I was told) and beyond that they make no promises. I've had users work sometimes and not others until I changed driver.
-Todd C.

-----Original Message-----
From: Martin Horton [mailto:martinh@...]
Sent: Monday, March 15, 2004 11:18 AM
To: Vantage (E-mail)
Subject: [Vantage] Vantage lockups when printing a Crystal Report


Good afternoon all.

We're currently experiencing a lot of lockups when users try and print a
crystal report. The problem is not specific to one report nor is it
specific to what operating system the users are on and it doesn't happen all
the time! When they try and print progress just stops responding and you
have to kill the application on the client. The reports themselves aren't
corrupt as I can still edit them and save them without problem. If anyone
has any ideas it would be much appreciated.

Thanks in advance.

Martin Horton
Assistant Group IT Manager
PRD Holdings Ltd
DDI: 01902 639187



Useful links for the Yahoo!Groups Vantage Board are: ( Note: You must have already linked your email address to a yahoo id to enable access. )
(1) To access the Files Section of our Yahoo!Group for Report Builder and Crystal Reports and other 'goodies', please goto: http://groups.yahoo.com/group/vantage/files/.
(2) To search through old msg's goto: http://groups.yahoo.com/group/vantage/messages
(3) To view links to Vendors that provide Vantage services goto: http://groups.yahoo.com/group/vantage/links



Yahoo! Groups Sponsor

ADVERTISEMENT
<http://rd.yahoo.com/SIG=12cr2jnha/M=285817.4610461.5789860.1261774/D=egroupweb/S=1705007183:HM/EXP=1079458122/A=2026128/R=0/SIG=1273vs1k6/*http://www.thenetpanel.com?campaign=C63637E6F2434E1BA7D0CD0407238742B> click here
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[Non-text portions of this message have been removed]
4
I've noticed some Progress aborts go away if you delete all files/folders
both in the user's Window's and Vantage's temp directory. Obviously, get out
of all applications before doing so but Windows will prevent deletion of a
file that's open. These "residue" files sometimes affect the current running
of reports.

----- Original Message -----
From: "Martin Horton" <martinh@...>
To: "Vantage (E-mail)" <vantage@yahoogroups.com>
Sent: Monday, March 15, 2004 9:18 AM
Subject: [Vantage] Vantage lockups when printing a Crystal Report


> Good afternoon all.
>
> We're currently experiencing a lot of lockups when users try and print a
> crystal report. The problem is not specific to one report nor is it
> specific to what operating system the users are on and it doesn't happen
all
> the time! When they try and print progress just stops responding and you
> have to kill the application on the client. The reports themselves aren't
> corrupt as I can still edit them and save them without problem. If anyone
> has any ideas it would be much appreciated.
>
> Thanks in advance.
>
> Martin Horton
> Assistant Group IT Manager
> PRD Holdings Ltd
> DDI: 01902 639187
>
>
>
>
> Useful links for the Yahoo!Groups Vantage Board are: ( Note: You must
have already linked your email address to a yahoo id to enable access. )
> (1) To access the Files Section of our Yahoo!Group for Report Builder and
Crystal Reports and other 'goodies', please goto:
http://groups.yahoo.com/group/vantage/files/.
> (2) To search through old msg's goto:
http://groups.yahoo.com/group/vantage/messages
> (3) To view links to Vendors that provide Vantage services goto:
http://groups.yahoo.com/group/vantage/links
> Yahoo! Groups Links
>
>
>
>
>
5
Martin,

I also am having the same problem. If you find an answer please let me
know. This happens at least once a day! Previously someone suggested I
look at my joins - I did on mine but I did not see anything wrong.

Have a Nice Day,

Dina Hieber
Vamco International, Inc.
Phone (412) 963-7100
Fax; (412) 963-7160

www.vamcointernational.com


_____

From: Chris Robisch [mailto:blue.wine@...]
Sent: Monday, March 15, 2004 1:54 PM
To: vantage@yahoogroups.com
Subject: Re: [Vantage] Vantage lockups when printing a Crystal Report


I've noticed some Progress aborts go away if you delete all files/folders
both in the user's Window's and Vantage's temp directory. Obviously, get out
of all applications before doing so but Windows will prevent deletion of a
file that's open. These "residue" files sometimes affect the current running
of reports.

----- Original Message -----
From: "Martin Horton" <martinh@...>
To: "Vantage (E-mail)" <vantage@yahoogroups.com>
Sent: Monday, March 15, 2004 9:18 AM
Subject: [Vantage] Vantage lockups when printing a Crystal Report


> Good afternoon all.
>
> We're currently experiencing a lot of lockups when users try and print a
> crystal report. The problem is not specific to one report nor is it
> specific to what operating system the users are on and it doesn't happen
all
> the time! When they try and print progress just stops responding and you
> have to kill the application on the client. The reports themselves aren't
> corrupt as I can still edit them and save them without problem. If anyone
> has any ideas it would be much appreciated.
>
> Thanks in advance.
>
> Martin Horton
> Assistant Group IT Manager
> PRD Holdings Ltd
> DDI: 01902 639187
>
>
>
>
> Useful links for the Yahoo!Groups Vantage Board are: ( Note: You must
have already linked your email address to a yahoo id to enable access. )
> (1) To access the Files Section of our Yahoo!Group for Report Builder and
Crystal Reports and other 'goodies', please goto:
http://groups.yahoo.com/group/vantage/files/.
> (2) To search through old msg's goto:
http://groups.yahoo.com/group/vantage/messages
> (3) To view links to Vendors that provide Vantage services goto:
http://groups.yahoo.com/group/vantage/links
> Yahoo! Groups Links
>
>
>
>
>



Useful links for the Yahoo!Groups Vantage Board are: ( Note: You must have
already linked your email address to a yahoo id to enable access. )
(1) To access the Files Section of our Yahoo!Group for Report Builder and
Crystal Reports and other 'goodies', please goto:
http://groups.yahoo.com/group/vantage/files/.
(2) To search through old msg's goto:
http://groups.yahoo.com/group/vantage/messages
(3) To view links to Vendors that provide Vantage services goto:
http://groups.yahoo.com/group/vantage/links



Yahoo! Groups Sponsor

ADVERTISEMENT

<http://rd.yahoo.com/SIG=12c7qfmro/M=268585.4521611.5694062.1261774/D=egroup
web/S=1705007183:HM/EXP=1079463108/A=1950447/R=0/SIG=1245hvqf1/*http://ashni
n.com/clk/muryutaitakenattogyo?YH=4521611&yhad=1950447> click here

<http://us.adserver.yahoo.com/l?M=268585.4521611.5694062.1261774/D=egroupweb
/S=:HM/A=1950447/rand=933873241>

_____

Yahoo! Groups Links


* To visit your group on the web, go to:
http://groups.yahoo.com/group/vantage/


* To unsubscribe from this group, send an email to:
vantage-unsubscribe@yahoogroups.com
<mailto:vantage-unsubscribe@yahoogroups.com?subject=Unsubscribe>


* Your use of Yahoo! Groups is subject to the Yahoo! Terms of Service
<http://docs.yahoo.com/info/terms/> .




[Non-text portions of this message have been removed]
6
Martin, and others experiencing this problem,

I inserted the following commands in the AUTOEXEC.BAT on every machine that runs Vantage client:

@Echo Cleaning up Vantage garbage...
deltree /Y c:\vntgwork >NUL
deltree /Y c:\windows\temp >NUL
mkdir c:\vntgwork >NUL
mkdir c:\windows\temp >NUL

As you can see, it simply deletes the VNTGWRK folder and the WINDOWS\TEMP, thereby deleting their contents in one foul sweep, and recreates empty folders. This cleared up 95% of all client lockups that we suffered while attempting to print, since the folders are cleared of all those temp files that seem to interfere with each other.

Hope this helps!



>> Message: 17
>> Date: Mon, 15 Mar 2004 17:18:28 -0000
>> From: "Martin Horton" <martinh@...>
>> Subject: Vantage lockups when printing a Crystal Report

>> Good afternoon all.

>> We're currently experiencing a lot of lockups when users try and print a
>> crystal report. The problem is not specific to one report nor is it
>> specific to what operating system the users are on and it doesn't happen all
>> the time! When they try and print progress just stops responding and you
>> have to kill the application on the client. The reports themselves aren't
>> corrupt as I can still edit them and save them without problem. If anyone
>> has any ideas it would be much appreciated.

>> Thanks in advance.

>> Martin Horton


+++++++++++++++++++
Andy Watts

Ripley Engineering Ltd
Tel: 01256-473940
Fax: 01256-479991
www.ripley-eng.co.uk
+++++++++++++++++++