My definition of power user is slightly different on this. Partly, it is
what has been described so far.
Additionally, a power user in my world is someone who uses their IT
resources for more than email, 2-column spreadsheets and word documents.
Someone who puts a significant demand on their workstation or the network
(eventually ending up to be on me, my abilities and my time). Some
examples. A workstation running a CNC program that gives me fits.
Engineers' software and hardware needing upgrades what seems like every
couple of weeks. Production people using digital cameras all day long
generating an ocean of graphic files for work instructions and
documentation, forcing the creation of a graphics policy with accompanying
file management and enforcement issues. Our lab running our homegrown alpha
version data collection software with the database from hell.
I probably learn the most when I'm dealing with power users' problems, but I
get the least done. It seems that no matter how well I plan, and how
up-to-date I try to keep them, this group always has a claim on a good
percentage of my time, and their departments' ideas are always a couple of
months ahead of my plans for updating them. Alas, accomodating them makes
me one too.
Gary Polvinale
Denton ATD
-----Original Message-----
From: Brian Stenglein [mailto:
bstenglein@...]
Sent: Friday, April 16, 2004 8:52 AM
To:
vantage@yahoogroups.com
Subject: [Vantage] Re: Vantage Power Users - What are they?
Ideally this is a good description of a power user. Realistically it
is the reason I went from a bean counter to the IT Dept. But a
description like this would leave you with very few power users I'm
afraid.
Around here it may be easier to describe what a power user is not.
They aren't afraid to try something new. They ask the least amount
of dumb questions. And their eyes don't glaze over when you are
explaining the problem. Someone who can think for themselves a
little bit and don't have to have step by step instructions for every
task. I know I'm not setting the bar too high here, but even these
standards don't yeild me a great many power users. Out of around 80
users I may have a half dozen or so I would consider Power Users.
Brian Stenglein
Software Support & Development
Clow Stamping Company