Vantage Power Users - What are they?

12:1 as a ratio of stellar employees to the rest of the gray mass ....

Doesn't say much about "employees" does it?

So what would happen if someone reached into your company and persuaded all
of your power users to quit on the same day?




[Non-text portions of this message have been removed]
I have been asked to teach a class to make all our users "Power Users" (OK, at least a few more of them anyway). Our President has noticed that some people are more efficient than others and use little tricks to speed things up - even simple stuff like Favorites bar management. Other things like keyboard shortcuts and cut/paste. Now that we are on 6.0 with personalization and customization (dangerous territory, I know, that personalization) we may be able to do even more. I do realize that true power users are born not made but even the technophobes might be able to learn a thing or two.

So, at your site, what defines a power user? What are some common traits and capabilities that could be taught to others?

I will run any suggestions by my site's power users and we will try to develop an agenda for the class as well as a hints book for new employees.

Thanks,
-Todd Caughey
Harvey Vogel Mfg. Co.


[Non-text portions of this message have been removed]
I would categorize a power user as someone who has the following traits:

Someone who wants to learn and continually develop themselves. (eager to be educated)
Someone who desires to get better and find a faster way to do things. (eager to be more efficient)
A company driven employee (if they don't care about the company and only want the paycheck, they won't learn and will be happy with the status quo).
Some power users may be the people who are given "power" or standing or put a position of power. (Vantage administrator)

Just think of the person you wouldn't want working for you and then think of the opposite. Those are the power users.


Eric L. Tyira
Software Engineer
Tamglass Tempering Systems, Inc.

P: (856) 786-1200
F: (856) 786-7606

eric.tyira@...

-----Original Message-----
From: Todd Caughey [mailto:caugheyt@...]
Sent: Thursday, April 15, 2004 11:24 AM
To: vantage@yahoogroups.com
Subject: [Vantage] Vantage Power Users - What are they?

I have been asked to teach a class to make all our users "Power Users" (OK, at least a few more of them anyway). Our President has noticed that some people are more efficient than others and use little tricks to speed things up - even simple stuff like Favorites bar management. Other things like keyboard shortcuts and cut/paste. Now that we are on 6.0 with personalization and customization (dangerous territory, I know, that personalization) we may be able to do even more. I do realize that true power users are born not made but even the technophobes might be able to learn a thing or two.

So, at your site, what defines a power user? What are some common traits and capabilities that could be taught to others?

I will run any suggestions by my site's power users and we will try to develop an agenda for the class as well as a hints book for new employees.

Thanks,
-Todd Caughey
Harvey Vogel Mfg. Co.


[Non-text portions of this message have been removed]



Useful links for the Yahoo!Groups Vantage Board are: ( Note: You must have already linked your email address to a yahoo id to enable access. )
(1) To access the Files Section of our Yahoo!Group for Report Builder and Crystal Reports and other 'goodies', please goto: http://groups.yahoo.com/group/vantage/files/.
(2) To search through old msg's goto: http://groups.yahoo.com/group/vantage/messages
(3) To view links to Vendors that provide Vantage services goto: http://groups.yahoo.com/group/vantage/links



_____

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* To visit your group on the web, go to:
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vantage-unsubscribe@yahoogroups.com <mailto:vantage-unsubscribe@yahoogroups.com?subject=Unsubscribe>

* Your use of Yahoo! Groups is subject to the Yahoo! Terms of <http://docs.yahoo.com/info/terms/> Service.


[Non-text portions of this message have been removed]
Ideally this is a good description of a power user. Realistically it
is the reason I went from a bean counter to the IT Dept. But a
description like this would leave you with very few power users I'm
afraid.

Around here it may be easier to describe what a power user is not.
They aren't afraid to try something new. They ask the least amount
of dumb questions. And their eyes don't glaze over when you are
explaining the problem. Someone who can think for themselves a
little bit and don't have to have step by step instructions for every
task. I know I'm not setting the bar too high here, but even these
standards don't yeild me a great many power users. Out of around 80
users I may have a half dozen or so I would consider Power Users.

Brian Stenglein
Software Support & Development
Clow Stamping Company

--- In vantage@yahoogroups.com, "Tyira Eric" <eric.tyira@t...> wrote:
> I would categorize a power user as someone who has the following
traits:
>
> Someone who wants to learn and continually develop themselves.
(eager to be educated)
> Someone who desires to get better and find a faster way to do
things. (eager to be more efficient)
> A company driven employee (if they don't care about the company and
only want the paycheck, they won't learn and will be happy with the
status quo).
> Some power users may be the people who are given "power" or
standing or put a position of power. (Vantage administrator)
>
> Just think of the person you wouldn't want working for you and then
think of the opposite. Those are the power users.
>
>
> Eric L. Tyira
> Software Engineer
> Tamglass Tempering Systems, Inc.
>
> P: (856) 786-1200
> F: (856) 786-7606
>
> eric.tyira@t...
>
> -----Original Message-----
> From: Todd Caughey [mailto:caugheyt@h...]
> Sent: Thursday, April 15, 2004 11:24 AM
> To: vantage@yahoogroups.com
> Subject: [Vantage] Vantage Power Users - What are they?
>
> I have been asked to teach a class to make all our users "Power
Users" (OK, at least a few more of them anyway). Our President has
noticed that some people are more efficient than others and use
little tricks to speed things up - even simple stuff like Favorites
bar management. Other things like keyboard shortcuts and cut/paste.
Now that we are on 6.0 with personalization and customization
(dangerous territory, I know, that personalization) we may be able to
do even more. I do realize that true power users are born not made
but even the technophobes might be able to learn a thing or two.
>
> So, at your site, what defines a power user? What are some common
traits and capabilities that could be taught to others?
>
> I will run any suggestions by my site's power users and we will try
to develop an agenda for the class as well as a hints book for new
employees.
>
> Thanks,
> -Todd Caughey
> Harvey Vogel Mfg. Co.
>
>
> [Non-text portions of this message have been removed]
>
>
>
> Useful links for the Yahoo!Groups Vantage Board are: ( Note: You
must have already linked your email address to a yahoo id to enable
access. )
> (1) To access the Files Section of our Yahoo!Group for Report
Builder and Crystal Reports and other 'goodies', please goto:
http://groups.yahoo.com/group/vantage/files/.
> (2) To search through old msg's goto:
http://groups.yahoo.com/group/vantage/messages
> (3) To view links to Vendors that provide Vantage services goto:
http://groups.yahoo.com/group/vantage/links
>
>
>
> _____
>
> Yahoo! Groups Links
> * To visit your group on the web, go to:
> http://groups.yahoo.com/group/vantage/
>
> * To unsubscribe from this group, send an email to:
> vantage-unsubscribe@yahoogroups.com <mailto:vantage-
unsubscribe@yahoogroups.com?subject=Unsubscribe>
>
> * Your use of Yahoo! Groups is subject to the Yahoo! Terms
of <http://docs.yahoo.com/info/terms/> Service.
>
>
> [Non-text portions of this message have been removed]
My definition of power user is slightly different on this. Partly, it is
what has been described so far.

Additionally, a power user in my world is someone who uses their IT
resources for more than email, 2-column spreadsheets and word documents.
Someone who puts a significant demand on their workstation or the network
(eventually ending up to be on me, my abilities and my time). Some
examples. A workstation running a CNC program that gives me fits.
Engineers' software and hardware needing upgrades what seems like every
couple of weeks. Production people using digital cameras all day long
generating an ocean of graphic files for work instructions and
documentation, forcing the creation of a graphics policy with accompanying
file management and enforcement issues. Our lab running our homegrown alpha
version data collection software with the database from hell.

I probably learn the most when I'm dealing with power users' problems, but I
get the least done. It seems that no matter how well I plan, and how
up-to-date I try to keep them, this group always has a claim on a good
percentage of my time, and their departments' ideas are always a couple of
months ahead of my plans for updating them. Alas, accomodating them makes
me one too.

Gary Polvinale
Denton ATD


-----Original Message-----
From: Brian Stenglein [mailto:bstenglein@...]
Sent: Friday, April 16, 2004 8:52 AM
To: vantage@yahoogroups.com
Subject: [Vantage] Re: Vantage Power Users - What are they?


Ideally this is a good description of a power user. Realistically it
is the reason I went from a bean counter to the IT Dept. But a
description like this would leave you with very few power users I'm
afraid.

Around here it may be easier to describe what a power user is not.
They aren't afraid to try something new. They ask the least amount
of dumb questions. And their eyes don't glaze over when you are
explaining the problem. Someone who can think for themselves a
little bit and don't have to have step by step instructions for every
task. I know I'm not setting the bar too high here, but even these
standards don't yeild me a great many power users. Out of around 80
users I may have a half dozen or so I would consider Power Users.

Brian Stenglein
Software Support & Development
Clow Stamping Company
You are correct. It will leave you with very few power users. We have about 35 people who work on Vantage. There are 3 of us who understand what it does and how it does it. I would call us power users. The rest of the people just do their function and never fully grasp the "big picture" with respect to an MRP. It seems your ratio of 80:6 is close to mine at 35:3. This would average about 12:1 (1 power user for every 12 regular users).

I still receive questions from users that are fundamental in nature. Where do the dates come from for purchasing? Why can't I buy a sub-assembly? Etc. And we have been using this program for about 4 years now. I never expect these people to become any more than just a user because that's all they want to be or think they can be. They just aren't wired that way. Know what I mean?


Eric L. Tyira
Software Engineer
Tamglass Tempering Systems, Inc.

P: (856) 786-1200
F: (856) 786-7606

eric.tyira@...

-----Original Message-----
From: Brian Stenglein [mailto:bstenglein@...]
Sent: Friday, April 16, 2004 8:52 AM
To: vantage@yahoogroups.com
Subject: [Vantage] Re: Vantage Power Users - What are they?

Ideally this is a good description of a power user. Realistically it
is the reason I went from a bean counter to the IT Dept. But a
description like this would leave you with very few power users I'm
afraid.

Around here it may be easier to describe what a power user is not.
They aren't afraid to try something new. They ask the least amount
of dumb questions. And their eyes don't glaze over when you are
explaining the problem. Someone who can think for themselves a
little bit and don't have to have step by step instructions for every
task. I know I'm not setting the bar too high here, but even these
standards don't yeild me a great many power users. Out of around 80
users I may have a half dozen or so I would consider Power Users.

Brian Stenglein
Software Support & Development
Clow Stamping Company

--- In vantage@yahoogroups.com, "Tyira Eric" <eric.tyira@t...> wrote:
> I would categorize a power user as someone who has the following
traits:
>
> Someone who wants to learn and continually develop themselves.
(eager to be educated)
> Someone who desires to get better and find a faster way to do
things. (eager to be more efficient)
> A company driven employee (if they don't care about the company and
only want the paycheck, they won't learn and will be happy with the
status quo).
> Some power users may be the people who are given "power" or
standing or put a position of power. (Vantage administrator)
>
> Just think of the person you wouldn't want working for you and then
think of the opposite. Those are the power users.
>
>
> Eric L. Tyira
> Software Engineer
> Tamglass Tempering Systems, Inc.
>
> P: (856) 786-1200
> F: (856) 786-7606
>
> eric.tyira@t...
>
> -----Original Message-----
> From: Todd Caughey [mailto:caugheyt@h...]
> Sent: Thursday, April 15, 2004 11:24 AM
> To: vantage@yahoogroups.com
> Subject: [Vantage] Vantage Power Users - What are they?
>
> I have been asked to teach a class to make all our users "Power
Users" (OK, at least a few more of them anyway). Our President has
noticed that some people are more efficient than others and use
little tricks to speed things up - even simple stuff like Favorites
bar management. Other things like keyboard shortcuts and cut/paste.
Now that we are on 6.0 with personalization and customization
(dangerous territory, I know, that personalization) we may be able to
do even more. I do realize that true power users are born not made
but even the technophobes might be able to learn a thing or two.
>
> So, at your site, what defines a power user? What are some common
traits and capabilities that could be taught to others?
>
> I will run any suggestions by my site's power users and we will try
to develop an agenda for the class as well as a hints book for new
employees.
>
> Thanks,
> -Todd Caughey
> Harvey Vogel Mfg. Co.
>
>
> [Non-text portions of this message have been removed]
>
>
>
> Useful links for the Yahoo!Groups Vantage Board are: ( Note: You
must have already linked your email address to a yahoo id to enable
access. )
> (1) To access the Files Section of our Yahoo!Group for Report
Builder and Crystal Reports and other 'goodies', please goto:
http://groups.yahoo.com/group/vantage/files/.
> (2) To search through old msg's goto:
http://groups.yahoo.com/group/vantage/messages
> (3) To view links to Vendors that provide Vantage services goto:
http://groups.yahoo.com/group/vantage/links
>
>
>
> _____
>
> Yahoo! Groups Links
> * To visit your group on the web, go to:
> http://groups.yahoo.com/group/vantage/
>
> * To unsubscribe from this group, send an email to:
> vantage-unsubscribe@yahoogroups.com <mailto:vantage-
unsubscribe@yahoogroups.com?subject=Unsubscribe>
>
> * Your use of Yahoo! Groups is subject to the Yahoo! Terms
of < http://docs.yahoo.com/info/terms/> Service.
>
>
> [Non-text portions of this message have been removed]



Useful links for the Yahoo!Groups Vantage Board are: ( Note: You must have already linked your email address to a yahoo id to enable access. )
(1) To access the Files Section of our Yahoo!Group for Report Builder and Crystal Reports and other 'goodies', please goto: http://groups.yahoo.com/group/vantage/files/.
(2) To search through old msg's goto: http://groups.yahoo.com/group/vantage/messages
(3) To view links to Vendors that provide Vantage services goto: http://groups.yahoo.com/group/vantage/links



_____

Yahoo! Groups Links
* To visit your group on the web, go to:
http://groups.yahoo.com/group/vantage/

* To unsubscribe from this group, send an email to:
vantage-unsubscribe@yahoogroups.com <mailto:vantage-unsubscribe@yahoogroups.com?subject=Unsubscribe>

* Your use of Yahoo! Groups is subject to the Yahoo! Terms of <http://docs.yahoo.com/info/terms/> Service.


[Non-text portions of this message have been removed]
Hmmm? 12:1, eh? Yeah, that seems about right! We have 26 regular users
and I would consider only 2 to be power users!

Regards,
Scott Lepley
Systems Administrator
Mauell Corporation
Phone: 717-432-8686, ext. 14
Fax: 717-432-8688
Email: sal@...
Vantage version: 6.10.504

-----Original Message-----
From: Tyira Eric [mailto:eric.tyira@...]
Sent: Friday, April 16, 2004 11:23 AM
To: vantage@yahoogroups.com
Subject: RE: [Vantage] Re: Vantage Power Users - What are they?

You are correct. It will leave you with very few power users. We have
about 35 people who work on Vantage. There are 3 of us who understand what
it does and how it does it. I would call us power users. The rest of the
people just do their function and never fully grasp the "big picture" with
respect to an MRP. It seems your ratio of 80:6 is close to mine at 35:3.
This would average about 12:1 (1 power user for every 12 regular users).

I still receive questions from users that are fundamental in nature. Where
do the dates come from for purchasing? Why can't I buy a sub-assembly?
Etc. And we have been using this program for about 4 years now. I never
expect these people to become any more than just a user because that's all
they want to be or think they can be. They just aren't wired that way.
Know what I mean?


Eric L. Tyira
Software Engineer
Tamglass Tempering Systems, Inc.

P: (856) 786-1200
F: (856) 786-7606

eric.tyira@...

-----Original Message-----
From: Brian Stenglein [mailto:bstenglein@...]
Sent: Friday, April 16, 2004 8:52 AM
To: vantage@yahoogroups.com
Subject: [Vantage] Re: Vantage Power Users - What are they?

Ideally this is a good description of a power user. Realistically it
is the reason I went from a bean counter to the IT Dept. But a
description like this would leave you with very few power users I'm
afraid.

Around here it may be easier to describe what a power user is not.
They aren't afraid to try something new. They ask the least amount
of dumb questions. And their eyes don't glaze over when you are
explaining the problem. Someone who can think for themselves a
little bit and don't have to have step by step instructions for every
task. I know I'm not setting the bar too high here, but even these
standards don't yeild me a great many power users. Out of around 80
users I may have a half dozen or so I would consider Power Users.

Brian Stenglein
Software Support & Development
Clow Stamping Company

--- In vantage@yahoogroups.com, "Tyira Eric" <eric.tyira@t...> wrote:
> I would categorize a power user as someone who has the following
traits:
>
> Someone who wants to learn and continually develop themselves.
(eager to be educated)
> Someone who desires to get better and find a faster way to do
things. (eager to be more efficient)
> A company driven employee (if they don't care about the company and
only want the paycheck, they won't learn and will be happy with the
status quo).
> Some power users may be the people who are given "power" or
standing or put a position of power. (Vantage administrator)
>
> Just think of the person you wouldn't want working for you and then
think of the opposite. Those are the power users.
>
>
> Eric L. Tyira
> Software Engineer
> Tamglass Tempering Systems, Inc.
>
> P: (856) 786-1200
> F: (856) 786-7606
>
> eric.tyira@t...
>
> -----Original Message-----
> From: Todd Caughey [mailto:caugheyt@h...]
> Sent: Thursday, April 15, 2004 11:24 AM
> To: vantage@yahoogroups.com
> Subject: [Vantage] Vantage Power Users - What are they?
>
> I have been asked to teach a class to make all our users "Power
Users" (OK, at least a few more of them anyway). Our President has
noticed that some people are more efficient than others and use
little tricks to speed things up - even simple stuff like Favorites
bar management. Other things like keyboard shortcuts and cut/paste.
Now that we are on 6.0 with personalization and customization
(dangerous territory, I know, that personalization) we may be able to
do even more. I do realize that true power users are born not made
but even the technophobes might be able to learn a thing or two.
>
> So, at your site, what defines a power user? What are some common
traits and capabilities that could be taught to others?
>
> I will run any suggestions by my site's power users and we will try
to develop an agenda for the class as well as a hints book for new
employees.
>
> Thanks,
> -Todd Caughey
> Harvey Vogel Mfg. Co.



[Non-text portions of this message have been removed]