Can anybody print an order acknowledgment for a manually closed order? I get a system monitor error saying No Order Details record found, even with the Standard SSRS style.
Complete guess here, but I bet the Report Data Definition has a criteria that is limiting you. I’d have a look there, and duplicate and modify as needed.
The Order Acknowledgment doesn’t print closed lines. Since all lines on a closed order are closed, the RDD sends an empty data set, yielding the “No Records” error in the Sys Monitor.
So even if you re-opened the Order and tried to print, you’d get the same result. Nothing would print until you re-opened at least one order line. And even then, only that line would print.
Edit:
It seems to treat closed lines as “voided”. They aren’t included in the total that shows on the Summary sheet, or what prints on the OrderAck Form.