VPN - Access denied

[CSmith (Clint Smith)]

Just a note as I encountered this same issue from personal Windows 7 and 10 PC’s on successful install of the Epicor Client Software, but I did find a fix as well.

2 things fixed the login issue:

1. Add both the \ERP server to windows hosts file (located at: %SystemRoot%\System32\drivers\etc\hosts) like this:
   erp 10.0.0.1
   erp.domain.com 10.0.0.1
2. Use Credentials Manager in Control Panel to add domain user (not erp username) credentials to the workstation/pc for both FQDN (erp.domain.com) and HOST (erp)

This quickly resolved any problems with login failures.

[CTapia (Carlos Tapia)]

@Chris_Conn

Everybody has great suggestions here, might I suggest a quick peek at something more simple - you said you can navigate to the server folder from your device - do you see that specific SYSCONFIG in the folder. If you made a custom sysconfig client-side, it also needs to exist server-side

Yes, that was the first thing I did, but it still didn’t work.