We cannot adjust value on a shipment in Epicor QuickShip until after we freight in Epicor for International Shipments

QuickShip
1

We have an issue with declared values between epicor and quick ship.

The issue stems from a mismatch between the declared values in Epicor and Quick Ship.

Here’s the workaround we’ve been using:

  1. Create the pack in Epicor.

  2. Close and ship the order in Epicor.

  3. Generate the Commercial Invoice (CI) — at this point, the declared value often doesn’t match what’s shown in Quick Ship.
    (Note: We can’t edit the pack in Quick Ship until it’s marked as “shipped” in Epicor. Only then can we update the declared value in the International Paperwork or Shipment Goods sections.)

  4. Pull the order in Quick Ship using the Pack ID.

  5. Enter the correct declared value in both the International Paperwork and Shipment Goods windows.

  6. Save the changes in Quick Ship.

  7. Go back to Epicor, unfreight the order, reopen the Pack ID, and reship it.

2

Is it off by decimal values or how much is it off by? There was an issue with decimal places and rounding for a while. But they have fixed that.