Had an issue come up that only gives me a correlation ID. I can’t find any reference to it on the system monitor. Is there a menu I need to look at to see what this means?
Presuming you are on Prem, you will need to look in the Event Logs on the Server that your instance is on.
1 Like
Cloud here. Support pointed me in the direction of:
Server File Download then Appserverlogs, then downloading the logs for that day. Found the correlation ID in the server log text file.
Classic used to just show you the issue straight away. Not sure why I need to jump through so many hoops to troubleshoot one error. Well at least I know for the future.
1 Like
Be happy we have the portal now. We use to have to request EpiCare to review the logs for us! 
2 Likes
The error experience is truly atrocious.
Idea 5938 - Bring back detailed error messages in the user interface
Idea 4228 - Improve error message handling for errors with Correlation IDs
So far community has done more to solve this problem than Epicor.. Check it out:
5 Likes